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  • 2 VIDEOS
  • Elemis Pro-Collagen Supplements 60 Pack | Advanced Anti-Ageing Marine Collagen | Improves Skin Elasticity & Hydration | Daily Beauty Supplement
  • Elemis Pro-Collagen Cleansing Balm

Elemis Pro-Collagen Supplements 60 Pack | Advanced Anti-Ageing Marine Collagen | Improves Skin Elasticity & Hydration | Daily Beauty Supplement

4.6 out of 5 stars (12,366)

Currently unavailable.
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Scent Name: Original
Size Name: 20 g (Pack of 1)
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Top Brand

Elemis

96% positive ratings from 1K+ customers

50K+ recent orders from this brand

Description

Upgrade your skincare routine with Elemis' best-selling cleansing balm. Our gentle melting cleansing milk is ideal for sensitive skin, removing make-up without stripping skins natural moisture, leaving you feeling deeply cleansed and radiant.

Benefits

Our ultra-nourishing cleansing balm expertly melts away makeup, leaving you with clean, smooth and hydrated skin.

Suggested use

Use in your daily skincare routine as a cleanser or weekly as a facial mask. Gently massage over face, neck and decollete and follow with Elemis Soothing Apricot Toner.
Scent Name Original
Skin Type Normal
Benefits Our ultra-nourishing cleansing balm expertly melts away makeup, leaving you with clean, smooth and hydrated skin.
Special Features Deep cleansing, softens and nourishes
Active Ingredients Elderberry Oil, Padina Pavonica, Starflower Oil
Item Form Balm
Special Ingredients Padina Pavonica
Target Use Body Part Face
Container Type Jar
Recommended Uses For Product Warm a pea-sized amount between the palms. Massage onto face, neck and décolleté. Remove with a damp cloth. Use daily as a cleanser or weekly as a face mask.
Package Type Name Jar
Skin Cleaning Agent Use Facial Cleanser
Skin Tone All
Item Weight 20 Grams
Item Dimensions 48 x 48 x 43 millimetres
Package Quantity 1
Number of Items 1
Unit Count 20 gram
Net Content Weight 0.7 Ounces, 20 Grams

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Elemis Pro-Collagen Supplements 60 Pack | Advanced Anti-Ageing Marine Collagen | Improves Skin Elasticity & Hydration | Daily Beauty Supplement


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Product specifications

Features & Specs

Measurements

Item details

Materials & Care

Additional details


From the manufacturer

Which ELEMIS Cleansing Balm is right for you?

Original Cleansing Balm

ELEMIS Gift Set

Rose Cleansing Balm 100g

Fragrance-Free Balm 100g

Green Fig Cleansing Balm

Original Cleansing Balm

Rose Cleansing Balm 50g

Customer Reviews
4.7 out of 5 stars 3,807
4.6 out of 5 stars 276
4.7 out of 5 stars 3,807
4.7 out of 5 stars 3,807
4.7 out of 5 stars 3,807
4.5 out of 5 stars 841
4.5 out of 5 stars 841
Fragrance
Original — Rose Fragrance Free Green Fig Original Rose
When to Use
Morning or Night — Morning or Night Morning or Night Morning or Night Morning or Night Morning or Night
Key Benefit
Cleanse, Soften, Nourish — Deeply Cleanse, Soothe, Calm Cleanse, Soften, Nourish Cleanse, Soften, Nourish Cleanse, Soften, Nourish Cleanse, Soften, Nourish
Key Ingredients
Padina Pavonica, Starflower — English Rose Oleo Extract Optimega Oil, Padina Pavonica Padina Pavonica, Elderberry Padina Pavonica, Starflower English Rose Oleo Extract
Suitable for All Skin Types
✔ ✔ ✔ ✔ ✔ ✔ ✔
Main
claim
regime
ingredients
  • ELEMIS Pro-Collagen Cleansing Balm is an oil-based facial cleanser that deeply cleanses, softens and nourishes. It transforms from a balm to an oil to a cleansing milk, all while removing even the most stubborn makeup and daily grime.

  • Key ingredients include Starflower Oil, Optimega Oil, Elderberry Oil and our signature Padina Pavonica algae.

  • A blend of nine invigorating aromatics, including Lavender, Chamomile, Geranium and Eucalyptus.

  • Balm may shift in transit when temperatures vary as formula has a low melting point. Product may reset unevenly in jar and some oil may remain on surface but this does not effect product quantity or quality.

  • We do not add seals unless necessary for the efficacy and safety of the formula, as sustainability is a priority for ELEMIS. Avoiding unneccesary packaging is a way we minimize our environmental impact.


From the brand

Product details

  • Product Dimensions ‏ : ‎ 4.83 x 4.83 x 4.32 cm; 20 g
  • Date First Available ‏ : ‎ 11 July 2013
  • Manufacturer ‏ : ‎ Elemis
  • ASIN ‏ : ‎ B00CFHYYIA
  • Item model number ‏ : ‎ 00810
  • Best Sellers Rank: 611,445 in Beauty (See Top 100 in Beauty)
  • Customer reviews:
    4.6 out of 5 stars (12,366)
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Product Videos

Manufacturer Video
Customer ReviewElemis Pro-Collagen Cleansing BalmSee Full Review

Customer reviews

4.6 out of 5 stars
12,366 global ratings

Customers say

Customers find the cleansing balm effective and appreciate its divine fragrance, noting it makes their skin feel amazing and leaves it smooth and hydrated. Moreover, the product melts makeup away easily, and one customer mentions it feels like a spa treatment. However, opinions are mixed regarding value for money, with some finding it well worth the price while others say it's not much for the cost. Additionally, skin compatibility receives mixed feedback - while some find it kind to sensitive skin, others report it stings their eyes. The size of the product also draws mixed reactions, with some appreciating the travel-friendly 20g size while others find it smaller than expected.
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605 customers mention effectiveness, 551 positive, 54 negative
Customers find the cleansing balm effective, describing it as amazing and saying it does a great job.
...It smells gorgeous! This removes even the most stubborn of makeup. Great product overall and will definitely continue to use in the futureRead more
...My wife bought me some if this & it's amazing it goes on like a oil, but dampen your fingers & rub it again & it turns into a cleansing milk, I then...Read more
Got some after a friend recommended it. Love it, really refreshing, clean smell. Can really tell when I’ve used Elemis products! Worth the extra moneyRead more
Five StarsRead more
288 customers mention fragrance, 235 positive, 53 negative
Customers like the fragrance of the cleansing balm, describing it as divine.
...I have very red skin and have found that this has calmed it down. Smells amazing and I feel like I have been to a spa. Will be buying again for sureRead more
Smells lovely and feels good on your skin. The only downside is that it's a tiny container. So it's not good value for your money, unfortunately.Read more
...Had to purchase my own for home! Honestly smells gorgeous and removes makeup and impurities very easily. Leaves my skin feeling soft and supple.Read more
smells divine, you only need a little bit to clean your face and make up, love it, already bought more and the rose variety!Read more
194 customers mention softness, 182 positive, 12 negative
Customers find the cleansing balm soft and luxurious, describing it as smooth like butter and gentle on the skin.
Nice to use skin feels nice and soft, and i think it is making a differance as i have had comliments on how youg i am looking so must be good....Read more
This is lovely, smooth, silky and only a small amount required to cover your face. The scent is really nice and reminds me of being at s spa....Read more
I cannot be without this cleanser-it’s so gentle but effective at cleaning my skin and smells amazing too.Read more
...It melts away my makeup and leaves my skin feeling soft and lovely. It also smells gorgeous, like essential oils....Read more
166 customers mention skin feel, 139 positive, 27 negative
Customers report that the cleansing balm makes their skin feel amazing and leaves it looking and feeling great, particularly noting improvements for mature skin.
...massage a lil with lil water.. N wash off.. Leaves skin clean n moisturised. Will surely recommend it.Read more
Good quality,anti ageing cleansing balm. Feels lovely and looks fresh after use. Still waiting to assess the results. Too early to say....Read more
Nice to use skin feels nice and soft, and i think it is making a differance as i have had comliments on how youg i am looking so must be good....Read more
...which is dry but after using this balm my skin is fresh, soft and no dryness. The scent alone is amazing!...Read more
82 customers mention makeup removal, 62 positive, 20 negative
Customers find the cleansing balm effective at removing makeup, noting that it melts away products easily, including eye makeup and mascara.
It literally melts make up off and leaves skin smelling and feelin amazing definitely going to be adding this to a subscription So niceRead more
Lovely product which removes makeup with ease.Read more
Amazing cleanser that just melts your make up off. Doesn't aggravate my rosacea and smells amazing. Great price too. Just love this product!!Read more
Tiny size with no cloth. Buy from elemis. Rip offRead more
178 customers mention value for money, 113 positive, 65 negative
Customers have mixed opinions about the cleansing balm's value for money, with some finding it worth the price while others feel it's not much for what they pay.
This is amazing and worth it! Leaves my skin feeling like I’ve just had a professional facial! Will buy againRead more
Very high quality product - expensive but cleared my spots right up. I use this as more of a primer/moisturiser too. Would highly recommend....Read more
...Update: definitely glad I made the purchase and will buy again; this balm will be in my cleansing routine along with Liz Earle cleanse and polish,...Read more
Love this stuff, it’s a great price, a little tub lasts a good few weeks. Leaves skin feeling amazing, the scent is very subtle but really nice.Read more
81 customers mention skin compatibility, 45 positive, 36 negative
Customers have mixed experiences with how the cleansing balm affects their skin, with some finding it kind and soothing, while others report it may irritate sensitive skin and causes stinging sensations.
...Makes my slin appear clean and nourished. The pot i received was smaller than i expected but this is my fault for not checking size.Read more
I can only give 1 star as this is definitely NOT for sensitive skin! So highly perfumed (must be the essential oils) the fumes blew me away....Read more
...Nice product and good for sensitive skin, but probably stick with the inkey list as it's cheaper and works just as well..Read more
...Not right for my sensitive skin. Much happier with Clarins gel melt cleaner.Read more
80 customers mention size, 45 positive, 35 negative
Customers have mixed opinions about the size of the cleansing balm, with some finding the 20g size perfect, while others note that it is smaller than expected.
Small so I am not using more than is needed. It is good for cleansing and a treatment mask which makes for soft skin, very pleased with the product.Read more
Used before very good I thought I was good value but it's so small reckon it isn't should show it is small on page so disappointedRead more
Elemis products are always great. This is a very small jar, I would say it is a travel version.Read more
Tiny size with no cloth. Buy from elemis. Rip offRead more
Exceeded expectations
5 out of 5 stars
Exceeded expectations
I'm super pleased with this! I dont tend to wear make up alot of the times but when I do i usually use any old oil and water to wash it off. I'll be honest it's the price of this item that attracted me and the positive reviews. The 20g size is perfect for me as it's one less huge bottle to carry around or store on a shelf for months on end. I have smooth skin but was shocked that after using this as my skin was even smoother. Infact it smoothed out the skin on my nose beautifully. It neutralised the level of sebum my skin was emitting. Sebum is good for you but I just had way too much around my nose. In the past I used charcoal strips etc for my nose but this does such a better job. I've added a photo to show you how much you get compared to standard 50ml pot. The 20gram pot is a very good size even if you use it everyday you'll get 1 month use from it. I also think its extraordinarily affordable for a "luxury"brand. So you can just buy as you need. I wet my face then use a little spatula to put the product onto my skin and rub that in really well. The scent I have picked up are rose geranium and lavender. It's Very pleasant and non irritating. I do find that using this in the day makes my skin quite shiny so it will be one I'll use only when needed or weekly which is why I am so happy they do this small pot. If you like the spatula I picked that up for free from keihls-they usually have them around. I use the spatula because i find if i wet my face first and use my finger then the oil inside turns a little white. So try not get it wet. But definitely buy this you wont regret it!
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Top reviews from the United Kingdom

  • 5 out of 5 stars
    Really hydrates my dry skin
    Reviewed in the United Kingdom on 17 February 2019
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    After reading so many good reviews of this product I decided to invest in some. I suffer from dry skin on my cheeks. I have been using this for two weeks, I find using every evening before bed works for me, the lavender scent makes me feel relaxed & when I wake in the morning & wash my face, my skin feels soft & smooth. My face hasn't looked dry at all using this!! I have tried in the morning & it gives your face a glowy,shiny look even with your make up over the top of it. Let it soak in for at least 10-15 mins before applying foundation. Just make sure you keep you hair tied back as it can make your hair look greasy.

    Maybe would be useful with a small spatula as the pot is small. A little rubbed into your fingertips & massage onto your face a goes a long way. Definitely worth a purchase to hydrate your skin. Very happy with this product & would buy again😁

    2 people found this helpful
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  • 5 out of 5 stars
    Exceeded expectations
    Reviewed in the United Kingdom on 28 November 2020
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    I'm super pleased with this! I dont tend to wear make up alot of the times but when I do i usually use any old oil and water to wash it off. I'll be honest it's the price of this item that attracted me and the positive reviews. The 20g size is perfect for me as it's one less huge bottle to carry around or store on a shelf for months on end.

    I have smooth skin but was shocked that after using this as my skin was even smoother. Infact it smoothed out the skin on my nose beautifully. It neutralised the level of sebum my skin was emitting. Sebum is good for you but I just had way too much around my nose. In the past I used charcoal strips etc for my nose but this does such a better job.

    I've added a photo to show you how much you get compared to standard 50ml pot. The 20gram pot is a very good size even if you use it everyday you'll get 1 month use from it. I also think its extraordinarily affordable for a "luxury"brand. So you can just buy as you need.

    I wet my face then use a little spatula to put the product onto my skin and rub that in really well. The scent I have picked up are rose geranium and lavender. It's Very pleasant and non irritating. I do find that using this in the day makes my skin quite shiny so it will be one I'll use only when needed or weekly which is why I am so happy they do this small pot.

    If you like the spatula I picked that up for free from keihls-they usually have them around. I use the spatula because i find if i wet my face first and use my finger then the oil inside turns a little white. So try not get it wet. But definitely buy this you wont regret it!

    Exceeded expectations
    Exceeded expectations
    5 out of 5 stars
    Exceeded expectations
    Reviewed in the United Kingdom on 28 November 2020

    I'm super pleased with this! I dont tend to wear make up alot of the times but when I do i usually use any old oil and water to wash it off. I'll be honest it's the price of this item that attracted me and the positive reviews. The 20g size is perfect for me as it's one less huge bottle to carry around or store on a shelf for months on end.

    I have smooth skin but was shocked that after using this as my skin was even smoother. Infact it smoothed out the skin on my nose beautifully. It neutralised the level of sebum my skin was emitting. Sebum is good for you but I just had way too much around my nose. In the past I used charcoal strips etc for my nose but this does such a better job.

    I've added a photo to show you how much you get compared to standard 50ml pot. The 20gram pot is a very good size even if you use it everyday you'll get 1 month use from it. I also think its extraordinarily affordable for a "luxury"brand. So you can just buy as you need.

    I wet my face then use a little spatula to put the product onto my skin and rub that in really well. The scent I have picked up are rose geranium and lavender. It's Very pleasant and non irritating. I do find that using this in the day makes my skin quite shiny so it will be one I'll use only when needed or weekly which is why I am so happy they do this small pot.

    If you like the spatula I picked that up for free from keihls-they usually have them around. I use the spatula because i find if i wet my face first and use my finger then the oil inside turns a little white. So try not get it wet. But definitely buy this you wont regret it!

    16 people found this helpful
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  • 5 out of 5 stars
    Great product but costly
    Reviewed in the United Kingdom on 3 January 2024
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    I haven't tried other Elemis products but I've heard a lot about them and after trying this cleansing balm I have to say the product definitely is worth the hype. However, it's quite costly for average consumer and I would like to believe that there are more affordable, as effective, cleansing balms on the market. Nonetheless, the texture is smooth with faint odour and you don't need a lot of product to clean your face, which means that whilst it's costly, it will last relatively long time for you. I have also quite sensitive/dry skin which the products handled very well. In conclusion, a great product if you can afford it.

    2 people found this helpful
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  • 4 out of 5 stars
    Nice product but really strong scent.
    Reviewed in the United Kingdom on 21 September 2020
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    Product smells strongly of star fruit which is kind of like a fruity spice scent. Difficult to explain. But it is so strong.

    I have sensitive skin so the smell made me nervous of trying it but I did a little patch test and then used it properly and no reaction which is great. It made my skin soft but felt I needed moisturiser straight afterwards. I have combination skin and felt nice but feel like this is perfect for oily skin.

    I used it all over my face including eyes. You have to be really gentle with the eyes, i found it stung/tingled for like a minute afterwards and then was fine. But it did remove my make up and waterproof mascara.

    I will use this pot up but the scent has put me off buying again. Especially as its quite pricey for what you get.

    3 people found this helpful
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  • 5 out of 5 stars
    The best cleanser
    Reviewed in the United Kingdom on 1 May 2025
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    I've used this cleanser for years, it smells lovely, makes my skin clean, soft, supple and dewy. I use it with a silicone , battery operated face cleansing tool and my mature skin has no blackheads, no large pores, no spots or blemishes and has a natural healthy glow.

    It might seem expensive but the jar lasts a long time and it is a premium product.

    I wouldn't use any other cleanser.

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  • 5 out of 5 stars
    Was unsure to start with....
    Reviewed in the United Kingdom on 6 May 2022
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    After receiving the small 20g travel size jar, I opened it up to use it and was greeted with what i would say is a chemical smell, this led me to come back to amazon and read the reviews, upon doing so i saw a few that mentioned fakes and thought just my luck, its probably fake cos of the smell and i couldnt see the little picture of a jar with the digits and letter M next to it stating the product 'used by date'. After speaking to some friends i was able to compare my product to one that my friend had that was purchased direct from the Elemis website, both products smelt exactly the same and all of the people present at the time of comparison said that the product had a nice smell, some said a eucalyptus kind of scent so it must be my sense of smell thats strange and upon closer inspection the little sticker on the bottom was peelable and had 2 more little pages that stated the products 'used by date'. My conclusion is that it is after all a genuine product and now that I've used it i can say it makes my face feel lovely, I would recommend this product.

    2 people found this helpful
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  • 5 out of 5 stars
    Wonder cleanser!
    Reviewed in the United Kingdom on 23 February 2020
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    This is the absolute business.

    I hate using soap, and most face washes leave my skin dry and uncomfortably tight, so I've been washing only with hot water soaked flannels, which has been fine but lately I've noticed my skin hasn't been its best.

    I decided to try this based on a raving review in a magazine, and I have to say I've been blown away.

    In just a week, my skin was clearer and softer than it's been in ages, and I've bought another 3 jars for family to share in the joy.

    Using it is a bit weird; it's somewhere between an oil and a wax like texture, you scoop a pea size amount into your palm, rub your palms together to melt it, then message it all over your face. Then, with wet fingers, massage again forming an extremely light foam - after a couple minutes massage, wipe away with a hot soaked flannel.

    The result is stunning; fresh, soft, beautifully clean skin - with a mild lemongrass/ herbal medicinal scent.

    I've been so impressed I bought the marine collagen moisturisers to use with it, and my 40 year old skin has looked better, plumper and smoother than it's looked through my entire 30s!

    Cannot recommend highly enough

    4 people found this helpful
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  • 3 out of 5 stars
    Dissapointed
    Reviewed in the United Kingdom on 27 August 2019
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    I've been double cleansing for over 6 months with my humble face shop rice water oil and foaming cleanser, but wanted to try something different. Be warned that this is not 100ml but 30ml, so is perfect as a tester. Whilst it's a luxurious balm, with a spa scent, I was disappointed that it barely touched my make up even with the help of my foaming cleanser. It does work as a moisturising mask but if I have to use my micellar water after cleansing with this and a lot of cotton pads, it's not really doing what it says on the tin. It's frustrating as it feels like it should cleanse, and i don't wear a ton of product, but I'll stick with my cheap but effective cleansing duo.

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Top reviews from other countries

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    See original
  • 5 out of 5 stars
    Good buy, recommend it!!
    Reviewed in Germany on 8 May 2023
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    Gently cleanses and does not dry skin. There is a lingering scent after wash. I am not a huge fan of products with added fragrance but this one does not hurt my skin. Writing this review after 3 weeks of usage.

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  • 5 out of 5 stars
    Mejor limpiador
    Reviewed in Mexico on 10 June 2024
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    Hasta el momento es el mejor desmaquillante que he encontrado, no irrita y te deja una sensación de hidratación en el rostro .

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  • 5 out of 5 stars
    Ottimo burro struccante, perfetto anche per il trucco waterproof
    Reviewed in Italy on 18 October 2023
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    Da sempre amante di sieri e creme, da qualche mese ho iniziato a fare 2 volte al giorno (mattina e sera) la skincare, seguendo quello che viene definito "il metodo coreano".

    Tale metodo richiede i seguenti passaggi:

    1) Prima detersione: burro struccante, a seguito del quale è necessario passare un panno umido sul viso per rimuovere i residui.

    2) Seconda detersione: detergente schiumogeno; anche dopo questo secondo passaggio è necessario passare un panno umido.

    3) Scrub (2 volte a settimana)

    4) Tonico viso, da tamponare con i polpastrelli

    5) Maschera in tessuto (1 volta al giorno)

    6) Essenza (grande sconosciuta per noi occidentali)

    7) Siero

    8) Crema contorno occhi/patch per le occhiaie

    9) Crema idratante

    10) Protezione solare 50+ (solo la mattina)

    Questo burro struccante è eccezionale e prepara al meglio la mia pelle per tutti gli altri passaggi.

    Rimuove facilmente anche il trucco waterproof e le tinte labbra normalmente più difficili da rimuovere.

    Trovo l'odore molto gradevole, simile a quello delle caramelle balsamiche che acquisto solitamente in parafarmacia.

    E' molto delicato, ma per evitare il bruciore agli occhi consiglio - dopo averlo applicato - di passare un panno umido sugli occhi e, solo dopo, procedere al risciacquo.

    Anche se applicato su pelle non truccata è favoloso: si ha proprio una sensazione di "pulizia", si sente che rimuove tutto lo sporco e l'inquinamento dal viso.

    Unica nota "negativa": dai numerosi video visti sui social credevo bastasse davvero pochissimo prodotto per struccare il viso, ma in realtà serve una noce di prodotto per struccare per bene il tutto (ed io non uso truccarmi molto); è sicuramente un qualcosa da tenere in considerazione dato il prezzo comunque elevato di questo burro.

    Ad ogni modo consiglio vivamente il prodotto, la differenza sulla pelle si nota tantissimo!!

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  • 5 out of 5 stars
    My review
    Reviewed in the United Arab Emirates on 6 December 2025
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  • 5 out of 5 stars
    Bálsamo Elemis
    Reviewed in Brazil on 25 August 2025
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    Vendedor muito solícito quando tive uma dúvida sobre meu pedido, chegou bem embalado e certinho. Vou comprar novamente quando meu produto acabar.

    Bálsamo Elemis
    5 out of 5 stars
    Bálsamo Elemis
    Reviewed in Brazil on 25 August 2025

    Vendedor muito solícito quando tive uma dúvida sobre meu pedido, chegou bem embalado e certinho. Vou comprar novamente quando meu produto acabar.

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Product Summary: Elemis Pro-Collagen Supplements 60 Pack | Advanced Anti-Ageing Marine Collagen | Improves Skin Elasticity & Hydration | Daily Beauty Supplement

From Elemis

4.6 out of 5 stars, 12,366 ratings

Customer reviews

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About this Item

  • Deeply cleanses, softens, nourishes
  • Immerse yourself in the floral delights of an english country garden, our no.1 bestselling cleanser, infused with english rose oleo extract, for petal-soft skin
  • Journey through three indulgent textures in one, the unique formula effortlessly removes long-wear makeup, daily grime and surface pollutants, and deep cleanses and softens as a facial mask
  • Packed with a trio of nourishing plant oils, elderberry, optimega and bee friendly starflower oil, and our superhero algae padina pavonica, leaving skin feeling soft, hydrated, and glowing
  • Soothe and calm your senses whilst you cleanse, for a tranquil spa experience at home

Product description

Product Description
Upgrade your skincare routine with Elemis' best-selling cleansing balm. Our gentle melting cleansing milk is ideal for sensitive skin, removing make-up without stripping skins natural moisture, leaving you feeling deeply cleansed and radiant.
Ingredients
Padina Pavonica Pavonicaagen
Safety Warning
For external use only

Options Available

Scent Name

  • Original

Size Name

  • 20 g (Pack of 1)
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Important information

Safety Information:

For external use only

Ingredients:

Padina Pavonica Pavonicaagen

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