Service Catalogue
Accounts & Passwords
Manage your UBC accounts and securely reset passwords with ease through our dedicated support services.
Artificial Intelligence
The service includes AI solution consultation, prototyping, design, and development for enhancing customer experience, increasing productivity and addressing operational efficiencies across campus.
AI Services
Guidelines & Standards
Robotic Process Automation
Audio, Visual & Creative Services
Access a full range of AV solutions, including equipment rentals, event support, and media production services.
Campus Systems
Keep UBC running smoothly with integrated systems that support student registration, course scheduling, and campus management.
Business & Administrative Systems
Campus Operations
Cybersecurity Services
Protect your digital information with robust cybersecurity measures, incident response, and proactive threat management.
Operational Security
- Cyber Asset Attack Surface Management (CAASM)
- Cyber Reports
- Cybersecurity Incident Response
- Endpoint Detection & Response (Anti-Virus)
- Firewall Management Solution
- myLogs Central Log Management
- SSH Proxy Service (SSHP)
- SSL Certificates
- TLS Compliance Scanning
- Vulnerability Management Solution (VMS)
- Web Application Firewall (WAF)
Desktop Support Services
Receive technical assistance for computer setup, troubleshooting, and maintenance to keep your workspace running efficiently.
Email, Voice & Internet
Stay connected with reliable email, voice communication, and high-speed internet services across campus.
Email & Messaging
Internet & Cable
- Construction Trailer Setup
- Data/TV Port Activation
- DirectNet
- Internet Access Ports
- myDNS
- mySiteVPN
- myVPN
- Network Time Protocol
- Physical Cable Installation
- ResNet
- Subdomain Registration
- Transmogrifier
- UBC Internet of Things (IoT) Wi-Fi
- UBC/Shaw Cable TV
- UBCNET and Network Connectivity
- Virtual Firewall
- Virtual Networks
- Wireless Device Registration System
- Wireless Internet Access
Teaching & Learning Tools
Instructional technology and application support, with services that are inclusive of Learning Management systems (LMS), classroom and evaluation.
Learning Management System
Productivity Tools
Web, Servers & Storage
Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.
