Empower your workforce with Microsoft Copilot

In this learning path you perform a series of exercises to build your Microsoft Copilot skills in role-related business scenarios. Roles include:

  • Executives
  • Sales
  • Marketing
  • Finance
  • IT
  • HR
  • Operations

Prerequisites

  • Basic familiarity with Microsoft 365 apps and services.
  • Access to Microsoft Copilot and the Microsoft 365 apps used in the exercises.
  • Some exercises require a Microsoft 365 Copilot license. Agent Builder capabilities and agent availability depend on the licenses and admin settings configured for your organization.
  • Access to Microsoft OneDrive to store and share files used in the exercises.
  • A basic understanding of Copilot. For more information, see Get started with Microsoft Copilot

Modules in this learning path

Complete a series of exercises to build your Microsoft Copilot skills in Executive-related business scenarios.

Complete a series of exercises to build your Microsoft Copilot skills for common sales scenarios.

Complete a series of exercises to build your Microsoft Copilot skills for common IT scenarios.

Complete a series of exercises to build your Microsoft Copilot skills for common marketing scenarios.

Complete a series of exercises to build your Microsoft Copilot skills for common finance scenarios.

Complete a series of exercises to build your Microsoft Copilot skills for common HR scenarios.

Complete two connected operations scenarios that use Microsoft Copilot and agents to support facilities planning, analysis, stakeholder communication, project coordination, and safety updates.

Complete two connected communications scenarios that use Microsoft Copilot and agents to support strategy, research, analysis, leadership communication, employee engagement, and self-service.

Complete two connected customer service scenarios that use Microsoft Copilot and agents to improve support workflows, documentation, data analysis, troubleshooting, and communication.