Last updated: November 4, 2025
These Waymo Wallet Terms (the “Wallet Terms”) govern your access to and use of Waymo Cash (as defined below). The Wallet Terms are in addition to the Waymo Terms of Service (“WaymoTerms”) and are part of the binding agreement between you and Waymo. Capitalized terms used but not otherwise defined in these Wallet Terms have the meanings set forth in the Waymo Terms. By clicking to agree to these Wallet Terms, or by otherwise purchasing or using Waymo Cash, you agree to be bound by these Wallet Terms. If you do not agree to these Wallet Terms, you may not use Waymo Cash.
Please refer to our Privacy Policy for details about how we collect information about you in connection with your use of our Services, and how we use and disclose this information.1. Waymo Cash. Waymo may allow you to use Waymo Cash through your Waymo account. “Waymo Cash” means: (i) any Waymo gift card (“Gift Card”) that you add to your Waymo account and (ii) any promotional or other discretionary credits added by Waymo, without consideration, to your Waymo account (“Credits”). Although Waymo may display a consolidated Waymo Cash balance, each Gift Card and Credit is tracked individually. More than one Gift Card may be added to your Waymo account, but each Gift Card is non-reloadable.
2. Gift Cards. Gift Cards are issued directly by TGCM WYMO LLC (“Totus”), and you may purchase a Gift Card only to load into your Waymo account or to send to someone else for them to load into their Waymo account. By purchasing or adding a Gift Card to your Waymo account, you agree to the Gift Card Terms as may be updated by Totus from time to time.
Gift Cards never expire. Credits, however, will expire as stated by Waymo. All Waymo Cash is nontransferable, non-refundable, and non-returnable, and is not redeemable for cash except where required by law.
3. Permitted Uses and Restrictions. Waymo Cash may only be used as a payment method to pay for rides requested via the Waymo app. This means, for example, that Waymo Cash cannot be used to pay for Gift Cards or to pay for rides or other services requested via third-party websites or online services, even if fulfilled by a Waymo vehicle. Waymo reserves the right to modify which Services may be paid for with Waymo Cash. When using Waymo Cash as a payment method, you will ensure that you also maintain a secondary payment method in your Waymo account, which will be charged for any amounts your Waymo Cash balance cannot cover.
As with other features within the Services, you must comply with all instructions and requirements of Waymo or TOTUS, including requirements related to identity verification, provided by Waymo from time to time to be permitted to acquire or use Waymo Cash. Waymo may also set limits on the amount of Waymo Cash that you may load into your Waymo account from Gift Cards.
4. General Provisions. In the event of any conflict between these Wallet Terms and the Waymo Terms, these Wallet Terms shall prevail with regard to Waymo Cash. Except as expressly amended by these Wallet Terms, the Waymo Terms remain in full force and effect, including terms related to limitations of liability, disclaimers, governing law and dispute resolution. Waymo may make changes to these Wallet Terms from time to time pursuant to the process outlined in Section 23 of the Waymo Terms.
