White-label secure messaging

Move your best relationships
out of the inbox and into a secure chat.

Novastone is a self-documenting chat platform, built by financial-industry experts, that keeps every client conversation instant, private and fully auditable.

Novastone secure chat app running on a smartphone

The shift away from email is documented across the financial press

Bloomberg Financial Times Statista WeChat WhatsApp

Two products, one secure backbone

Client-grade chat you can put your own brand on, running on infrastructure designed for regulated conversations.

WealthChat

A private conversation channel between advisors and their clients, with every message captured, recorded and ready for audit.

Wealth managementComplianceAdvisory

Explore WealthChat

ShopChat

Turn browsing into a conversation. Guided, personal selling for retail and service brands whose customers already live in chat.

RetailCustomer engagementConcierge

See it in action

Built for conversations that have to be trusted

One platform, tuned for the industries where a message is also a record.

Finance

Next-generation conversational banking with compliance, control and accountability built in.

Health

Secure conversations between patients and clinical colleagues, without falling back to consumer apps.

Business

Secure, on-premise or managed-cloud instant messaging that increases engagement between staff and customers.

Compliance

Monitor, capture and report the digital conversations that increasingly dominate business communication.

Why chat, done properly

Email fraud costs businesses billions. Consumer chat apps are not the fix.

Self-documenting conversations with full compliance capabilities
Real-time recording, monitoring and auditing of every message
Bring experts in and out of a thread while keeping control
Approve instructions with fingerprint and facial recognition

How the finance edition works

Secure

Encrypted by default, on infrastructure built for regulated data.

Compliant

Every exchange is captured and retained, ready for the regulator.

Asymmetric

Clients chat one to one, while your team collaborates behind it.

Biometric

Approve transactions in a tap, with the identity proof attached.

1.5bnpeople already message on WhatsApp, per Statista

233%growth in that user base across four years

£37kFCA fine for one banker sharing client detail off-channel, per the Financial Times

An advisor speaking with a client through a secure mobile conversation

The way your clients communicate has changed. Has your channel?

Mobile messaging has replaced the inbox for real-time, high-touch relationships. For businesses built on personal service, chat is a more intimate channel, as long as it stays secure and verified.

Novastone moves your most valuable relationships from email into a conversation your compliance team can stand behind. Building a branded channel into your own product? The same principles apply to secure mobile app development.

Read the novastone story