View a markdown version of this page

🏆 Live Soccer TV: IAM/latest/UserGuide/list connect.html - Info Live Streaming 2026

Actions, resources, and condition keys for Amazon Connect

Amazon Connect (service prefix: connect) provides the following service-specific operations, resources, actions, and condition keys for use in IAM permission policies.

References:

API operations defined by Amazon Connect

The following table maps API operations to the IAM actions they authorize. Only condition keys that have static values for the given API and action are listed; for the full set of condition keys supported by each action, see the Actions table.

Operation SDK client IAM action Condition key Possible value(s) Access level

ActivateEvaluationForm

connect

connect:ActivateEvaluationForm

Write

AssociateAnalyticsDataSet

connect

connect:AssociateAnalyticsDataSet

Write

AssociateApprovedOrigin

connect

connect:AssociateApprovedOrigin

Write

AssociateBot

connect

connect:AssociateBot

Write

AssociateContactWithUser

connect

connect:AssociateContactWithUser

Write

AssociateDefaultVocabulary

connect

connect:AssociateDefaultVocabulary

Write

AssociateEmailAddressAlias

connect

connect:AssociateEmailAddressAlias

Write

AssociateFlow

connect

connect:AssociateFlow

Write

AssociateInstanceStorageConfig

connect

connect:AssociateInstanceStorageConfig

Write

AssociateLambdaFunction

connect

connect:AssociateLambdaFunction

Write

AssociateLexBot

connect

connect:AssociateLexBot

Write

AssociatePhoneNumberContactFlow

connect

connect:AssociatePhoneNumberContactFlow

Write

AssociateQueueEmailAddresses

connect

connect:AssociateQueueEmailAddresses

Write

AssociateQueueQuickConnects

connect

connect:AssociateQueueQuickConnects

Write

AssociateRoutingProfileQueues

connect

connect:AssociateRoutingProfileQueues

Write

AssociateSecurityKey

connect

connect:AssociateSecurityKey

Write

AssociateSecurityProfiles

connect

connect:AssociateSecurityProfiles

Write

AssociateTrafficDistributionGroupUser

connect

connect:AssociateTrafficDistributionGroupUser

Write

AssociateUserProficiencies

connect

connect:AssociateUserProficiencies

Write

AssociateWorkspace

connect

connect:AssociateWorkspace

Write

BatchAssociateAnalyticsDataSet

connect

connect:BatchAssociateAnalyticsDataSet

Write

BatchCreateDataTableValue

connect

connect:BatchCreateDataTableValue

Write

BatchDeleteDataTableValue

connect

connect:BatchDeleteDataTableValue

Write

BatchDescribeDataTableValue

connect

connect:BatchDescribeDataTableValue

Read

BatchDisassociateAnalyticsDataSet

connect

connect:BatchDisassociateAnalyticsDataSet

Write

BatchGetAttachedFileMetadata

connect

connect:BatchGetAttachedFileMetadata

Read

BatchGetFlowAssociation

connect

connect:BatchGetFlowAssociation

List

BatchPutContact

connect

connect:BatchPutContact

Write

BatchUpdateDataTableValue

connect

connect:BatchUpdateDataTableValue

Write

ClaimPhoneNumber

connect

connect:ClaimPhoneNumber

Write

connect:TagResource

Tagging, Write

CompleteAttachedFileUpload

connect

connect:CompleteAttachedFileUpload

Write

CreateAgentStatus

connect

connect:CreateAgentStatus

Write

connect:TagResource

Tagging, Write

CreateAttachedFile

connect

connect:CreateAttachedFile

Write

connect:TagResource

Tagging, Write

CreateContact

connect

connect:CreateContact

Write

CreateContactFlow

connect

connect:CreateContactFlow

Write

connect:TagResource

Tagging, Write

CreateContactFlowModule

connect

connect:CreateContactFlowModule

Write

connect:TagResource

Tagging, Write

CreateContactFlowModuleAlias

connect

connect:CreateContactFlowModuleAlias

Write

CreateContactFlowModuleVersion

connect

connect:CreateContactFlowModuleVersion

Write

CreateContactFlowVersion

connect

connect:CreateContactFlowVersion

Write

CreateDataTable

connect

connect:CreateDataTable

Write

connect:TagResource

Tagging, Write

CreateDataTableAttribute

connect

connect:CreateDataTableAttribute

Write

CreateEmailAddress

connect

connect:CreateEmailAddress

Write

connect:TagResource

Tagging, Write

CreateEvaluationForm

connect

connect:CreateEvaluationForm

Write

connect:TagResource

Tagging, Write

CreateExtractionDefinition

connect

connect:CreateExtractionDefinition

Write

connect:TagResource

Tagging, Write

CreateHoursOfOperation

connect

connect:CreateHoursOfOperation

Write

connect:TagResource

Tagging, Write

CreateHoursOfOperationOverride

connect

connect:CreateHoursOfOperationOverride

Write

CreateInstance

connect

connect:CreateInstance

Write

connect:TagResource

Tagging, Write

CreateIntegrationAssociation

connect

connect:CreateIntegrationAssociation

Write

connect:TagResource

Tagging, Write

CreateMetric

connect

connect:CreateMetric

Write

connect:TagResource

Tagging, Write

CreateNotification

connect

connect:CreateNotification

Write

connect:TagResource

Tagging, Write

CreateParticipant

connect

connect:CreateParticipant

Write

CreatePersistentContactAssociation

connect

connect:CreatePersistentContactAssociation

Write

CreatePredefinedAttribute

connect

connect:CreatePredefinedAttribute

Write

CreatePrompt

connect

connect:CreatePrompt

Write

connect:TagResource

Tagging, Write

CreatePushNotificationRegistration

connect

connect:CreatePushNotificationRegistration

Write

CreateQueue

connect

connect:CreateQueue

Write

connect:TagResource

Tagging, Write

CreateQuickConnect

connect

connect:CreateQuickConnect

Write

connect:TagResource

Tagging, Write

CreateRoutingProfile

connect

connect:CreateRoutingProfile

Write

connect:TagResource

Tagging, Write

CreateRule

connect

connect:CreateRule

Write

connect:TagResource

Tagging, Write

CreateSecurityProfile

connect

connect:CreateSecurityProfile

Write

connect:TagResource

Tagging, Write

CreateTaskTemplate

connect

connect:CreateTaskTemplate

Write

CreateTestCase

connect

connect:TagResource

Tagging, Write

CreateTrafficDistributionGroup

connect

connect:CreateTrafficDistributionGroup

Write

connect:TagResource

Tagging, Write

CreateUseCase

connect

connect:CreateUseCase

Write

connect:TagResource

Tagging, Write

CreateUser

connect

connect:CreateUser

Write

connect:TagResource

Tagging, Write

CreateUserHierarchyGroup

connect

connect:CreateUserHierarchyGroup

Write

connect:TagResource

Tagging, Write

CreateView

connect

connect:CreateView

Write

connect:TagResource

Tagging, Write

CreateViewVersion

connect

connect:CreateViewVersion

Write

CreateVocabulary

connect

connect:CreateVocabulary

Write

connect:TagResource

Tagging, Write

CreateWorkspace

connect

connect:CreateWorkspace

Write

connect:TagResource

Tagging, Write

CreateWorkspacePage

connect

connect:CreateWorkspacePage

Write

DeactivateEvaluationForm

connect

connect:DeactivateEvaluationForm

Write

DeleteAttachedFile

connect

connect:DeleteAttachedFile

Write

DeleteContactEvaluation

connect

connect:DeleteContactEvaluation

Write

DeleteContactFlow

connect

connect:DeleteContactFlow

Write

DeleteContactFlowModule

connect

connect:DeleteContactFlowModule

Write

DeleteContactFlowModuleAlias

connect

connect:DeleteContactFlowModuleAlias

Write

DeleteContactFlowModuleVersion

connect

connect:DeleteContactFlowModuleVersion

Write

DeleteContactFlowVersion

connect

connect:DeleteContactFlowVersion

Write

DeleteDataTable

connect

connect:DeleteDataTable

Write

DeleteDataTableAttribute

connect

connect:DeleteDataTableAttribute

Write

DeleteEmailAddress

connect

connect:DeleteEmailAddress

Write

DeleteEvaluationForm

connect

connect:DeleteEvaluationForm

Write

DeleteExtractionDefinition

connect

connect:DeleteExtractionDefinition

Write

DeleteHoursOfOperation

connect

connect:DeleteHoursOfOperation

Write

DeleteHoursOfOperationOverride

connect

connect:DeleteHoursOfOperationOverride

Write

DeleteInstance

connect

connect:DeleteInstance

Write

DeleteIntegrationAssociation

connect

connect:DeleteIntegrationAssociation

Write

DeleteMetric

connect

connect:DeleteMetric

Write

DeleteNotification

connect

connect:DeleteNotification

Write

DeletePredefinedAttribute

connect

connect:DeletePredefinedAttribute

Write

DeletePrompt

connect

connect:DeletePrompt

Write

DeletePushNotificationRegistration

connect

connect:DeletePushNotificationRegistration

Write

DeleteQueue

connect

connect:DeleteQueue

Write

DeleteQuickConnect

connect

connect:DeleteQuickConnect

Write

DeleteRoutingProfile

connect

connect:DeleteRoutingProfile

Write

DeleteRule

connect

connect:DeleteRule

Write

DeleteSecurityProfile

connect

connect:DeleteSecurityProfile

Write

DeleteTaskTemplate

connect

connect:DeleteTaskTemplate

Write

DeleteTrafficDistributionGroup

connect

connect:DeleteTrafficDistributionGroup

Write

DeleteUseCase

connect

connect:DeleteUseCase

Write

DeleteUser

connect

connect:DeleteUser

Write

DeleteUserHierarchyGroup

connect

connect:DeleteUserHierarchyGroup

Write

DeleteView

connect

connect:DeleteView

Write

DeleteViewVersion

connect

connect:DeleteViewVersion

Write

DeleteVocabulary

connect

connect:DeleteVocabulary

Write

DeleteWorkspace

connect

connect:DeleteWorkspace

Write

DeleteWorkspaceMedia

connect

connect:DeleteWorkspaceMedia

Write

DeleteWorkspacePage

connect

connect:DeleteWorkspacePage

Write

DescribeAgentStatus

connect

connect:DescribeAgentStatus

Read

DescribeAttachedFilesConfiguration

connect

connect:DescribeAttachedFilesConfiguration

Read

DescribeAuthenticationProfile

connect

connect:DescribeAuthenticationProfile

Read

DescribeContact

connect

connect:DescribeContact

Read

DescribeContactEvaluation

connect

connect:DescribeContactEvaluation

Read

DescribeContactFlow

connect

connect:DescribeContactFlow

Read

DescribeContactFlowModule

connect

connect:DescribeContactFlowModule

Read

DescribeContactFlowModuleAlias

connect

connect:DescribeContactFlowModuleAlias

Read

DescribeDataTable

connect

connect:DescribeDataTable

Read

DescribeDataTableAttribute

connect

connect:DescribeDataTableAttribute

Read

DescribeEmailAddress

connect

connect:DescribeEmailAddress

Read

DescribeEvaluationForm

connect

connect:DescribeEvaluationForm

Read

DescribeExtractionDefinition

connect

connect:DescribeExtractionDefinition

Read

DescribeHoursOfOperation

connect

connect:DescribeHoursOfOperation

Read

DescribeHoursOfOperationOverride

connect

connect:DescribeHoursOfOperationOverride

Read

DescribeInstance

connect

connect:DescribeInstance

Read

DescribeInstanceAttribute

connect

connect:DescribeInstanceAttribute

Read

DescribeInstanceStorageConfig

connect

connect:DescribeInstanceStorageConfig

Read

DescribeMetric

connect

connect:DescribeMetric

Read

DescribeNotification

connect

connect:DescribeNotification

Read

DescribePhoneNumber

connect

connect:DescribePhoneNumber

Read

DescribePredefinedAttribute

connect

connect:DescribePredefinedAttribute

Read

DescribePrompt

connect

connect:DescribePrompt

Read

DescribeQueue

connect

connect:DescribeQueue

Read

DescribeQuickConnect

connect

connect:DescribeQuickConnect

Read

DescribeRoutingProfile

connect

connect:DescribeRoutingProfile

Read

DescribeRule

connect

connect:DescribeRule

Read

DescribeSecurityProfile

connect

connect:DescribeSecurityProfile

Read

DescribeTrafficDistributionGroup

connect

connect:DescribeTrafficDistributionGroup

Read

DescribeUser

connect

connect:DescribeUser

Read

DescribeUserHierarchyGroup

connect

connect:DescribeUserHierarchyGroup

Read

DescribeUserHierarchyStructure

connect

connect:DescribeUserHierarchyStructure

Read

DescribeView

connect

connect:DescribeView

Read

DescribeVocabulary

connect

connect:DescribeVocabulary

Read

DescribeWorkspace

connect

connect:DescribeWorkspace

Read

DisassociateAnalyticsDataSet

connect

connect:DisassociateAnalyticsDataSet

Write

DisassociateApprovedOrigin

connect

connect:DisassociateApprovedOrigin

Write

DisassociateBot

connect

connect:DisassociateBot

Write

DisassociateEmailAddressAlias

connect

connect:DisassociateEmailAddressAlias

Write

DisassociateFlow

connect

connect:DisassociateFlow

Write

DisassociateInstanceStorageConfig

connect

connect:DisassociateInstanceStorageConfig

Write

DisassociateLambdaFunction

connect

connect:DisassociateLambdaFunction

Write

DisassociateLexBot

connect

connect:DisassociateLexBot

Write

DisassociatePhoneNumberContactFlow

connect

connect:DisassociatePhoneNumberContactFlow

Write

DisassociateQueueEmailAddresses

connect

connect:DisassociateQueueEmailAddresses

Write

DisassociateQueueQuickConnects

connect

connect:DisassociateQueueQuickConnects

Write

DisassociateRoutingProfileQueues

connect

connect:DisassociateRoutingProfileQueues

Write

DisassociateSecurityKey

connect

connect:DisassociateSecurityKey

Write

DisassociateSecurityProfiles

connect

connect:DisassociateSecurityProfiles

Write

DisassociateTrafficDistributionGroupUser

connect

connect:DisassociateTrafficDistributionGroupUser

Write

DisassociateUserProficiencies

connect

connect:DisassociateUserProficiencies

Write

DisassociateWorkspace

connect

connect:DisassociateWorkspace

Write

DismissUserContact

connect

connect:DismissUserContact

Write

EvaluateDataTableValues

connect

connect:EvaluateDataTableValues

Read

GetAttachedFile

connect

connect:GetAttachedFile

Read

GetContactAttributes

connect

connect:GetContactAttributes

Read

GetContactMetrics

connect

connect:GetContactMetrics

Read

GetCurrentMetricData

connect

connect:GetCurrentMetricData

Read

GetCurrentUserData

connect

connect:GetCurrentUserData

Read

GetEffectiveHoursOfOperations

connect

connect:GetEffectiveHoursOfOperations

Read

GetEvaluationFormValidation

connect

connect:GetEvaluationFormValidation

Read

GetFederationToken

connect

connect:GetFederationToken

Read

GetFlowAssociation

connect

connect:GetFlowAssociation

Read

GetMetricData

connect

connect:GetMetricData

Read

GetMetricDataV2

connect

connect:GetMetricDataV2

Read

GetPromptFile

connect

connect:GetPromptFile

Read

GetTaskTemplate

connect

connect:GetTaskTemplate

Read

GetTrafficDistribution

connect

connect:GetTrafficDistribution

List

ImportPhoneNumber

connect

connect:ImportPhoneNumber

Write

connect:TagResource

Tagging, Write

ImportWorkspaceMedia

connect

connect:ImportWorkspaceMedia

Write

ListAgentStatuses

connect

connect:ListAgentStatuses

List

ListAnalyticsDataAssociations

connect

connect:ListAnalyticsDataAssociations

List

ListAnalyticsDataLakeDataSets

connect

connect:ListAnalyticsDataLakeDataSets

List

ListApprovedOrigins

connect

connect:ListApprovedOrigins

List

ListAssociatedContacts

connect

connect:ListAssociatedContacts

List

ListAttachedFilesConfigurations

connect

connect:ListAttachedFilesConfigurations

List

ListAuthenticationProfiles

connect

connect:ListAuthenticationProfiles

List

ListBots

connect

connect:ListBots

List

ListContactEvaluations

connect

connect:ListContactEvaluations

List

ListContactFlowModuleAliases

connect

connect:ListContactFlowModuleAliases

List

ListContactFlowModuleVersions

connect

connect:ListContactFlowModuleVersions

List

ListContactFlowModules

connect

connect:ListContactFlowModules

List

ListContactFlowVersions

connect

connect:ListContactFlowVersions

List

ListContactFlows

connect

connect:ListContactFlows

List

ListContactReferences

connect

connect:ListContactReferences

List

ListDataTableAttributes

connect

connect:ListDataTableAttributes

List

ListDataTablePrimaryValues

connect

connect:ListDataTablePrimaryValues

List

ListDataTableValues

connect

connect:ListDataTableValues

List

ListDataTables

connect

connect:ListDataTables

List

ListDefaultVocabularies

connect

connect:ListDefaultVocabularies

List

ListEntitySecurityProfiles

connect

connect:ListEntitySecurityProfiles

List

ListEvaluationFormVersions

connect

connect:ListEvaluationFormVersions

List

ListEvaluationForms

connect

connect:ListEvaluationForms

List

ListExtractionDefinitions

connect

connect:ListExtractionDefinitions

List

ListFlowAssociations

connect

connect:ListFlowAssociations

List

ListHoursOfOperationOverrides

connect

connect:ListHoursOfOperationOverrides

List

ListHoursOfOperations

connect

connect:ListHoursOfOperations

List

ListInstanceAttributes

connect

connect:ListInstanceAttributes

List

ListInstanceStorageConfigs

connect

connect:ListInstanceStorageConfigs

List

ListInstances

connect

connect:ListInstances

List

ListIntegrationAssociations

connect

connect:ListIntegrationAssociations

List

ListLambdaFunctions

connect

connect:ListLambdaFunctions

List

ListLexBots

connect

connect:ListLexBots

List

ListMetrics

connect

connect:ListMetrics

List

ListNotifications

connect

connect:ListNotifications

Read

ListPhoneNumbers

connect

connect:ListPhoneNumbers

List

ListPhoneNumbersV2

connect

connect:ListPhoneNumbersV2

List

ListPredefinedAttributes

connect

connect:ListPredefinedAttributes

List

ListPrompts

connect

connect:ListPrompts

List

ListQueueEmailAddresses

connect

connect:ListQueueEmailAddresses

List

ListQueueQuickConnects

connect

connect:ListQueueQuickConnects

List

ListQueues

connect

connect:ListQueues

List

ListQuickConnects

connect

connect:ListQuickConnects

List

ListRealtimeContactAnalysisSegmentsV2

connect

connect:ListRealtimeContactAnalysisSegmentsV2

List

ListRoutingProfileManualAssignmentQueues

connect

connect:ListRoutingProfileManualAssignmentQueues

List

ListRoutingProfileQueues

connect

connect:ListRoutingProfileQueues

List

ListRoutingProfiles

connect

connect:ListRoutingProfiles

List

ListRules

connect

connect:ListRules

List

ListSecurityKeys

connect

connect:ListSecurityKeys

List

ListSecurityProfileApplications

connect

connect:ListSecurityProfileApplications

List

ListSecurityProfileFlowModules

connect

connect:ListSecurityProfileFlowModules

List

ListSecurityProfilePermissions

connect

connect:ListSecurityProfilePermissions

List

ListSecurityProfiles

connect

connect:ListSecurityProfiles

List

ListTagsForResource

connect

connect:ListTagsForResource

Read

ListTaskTemplates

connect

connect:ListTaskTemplates

List

ListTrafficDistributionGroupUsers

connect

connect:ListTrafficDistributionGroupUsers

List

ListTrafficDistributionGroups

connect

connect:ListTrafficDistributionGroups

List

ListUseCases

connect

connect:ListUseCases

List

ListUserHierarchyGroups

connect

connect:ListUserHierarchyGroups

List

ListUserNotifications

connect

connect:ListUserNotifications

Read

ListUserProficiencies

connect

connect:ListUserProficiencies

List

ListUsers

connect

connect:ListUsers

List

ListViewVersions

connect

connect:ListViewVersions

List

ListViews

connect

connect:ListViews

List

ListWorkspaceMedia

connect

connect:ListWorkspaceMedia

List

ListWorkspacePages

connect

connect:ListWorkspacePages

List

ListWorkspaces

connect

connect:ListWorkspaces

List

MonitorContact

connect

connect:MonitorContact

Write

PauseContact

connect

connect:PauseContact

Write

PutUserStatus

connect

connect:PutUserStatus

Write

ReleasePhoneNumber

connect

connect:ReleasePhoneNumber

Write

ReplicateInstance

connect

connect:ReplicateInstance

Write

ResumeContact

connect

connect:ResumeContact

Write

ResumeContactRecording

connect

connect:ResumeContactRecording

Write

SearchAgentStatuses

connect

connect:DescribeAgentStatus

Read

connect:SearchAgentStatuses

Read

SearchAvailablePhoneNumbers

connect

connect:SearchAvailablePhoneNumbers

List

SearchContactEvaluations

connect

connect:DescribeContactEvaluation

Read

connect:SearchContactEvaluations

Read

SearchContactFlowModules

connect

connect:DescribeContactFlowModule

Read

connect:SearchContactFlowModules

Read

SearchContactFlows

connect

connect:DescribeContactFlow

Read

connect:SearchContactFlows

Read

SearchContacts

connect

connect:DescribeContact

Read

connect:GetContactAttributes

Read

connect:SearchContacts

Read

SearchDataTables

connect

connect:DescribeDataTable

Read

connect:SearchDataTables

Read

SearchEmailAddresses

connect

connect:DescribeEmailAddress

Read

connect:SearchEmailAddresses

Read

SearchEvaluationForms

connect

connect:DescribeEvaluationForm

Read

connect:SearchEvaluationForms

Read

SearchHoursOfOperationOverrides

connect

connect:DescribeHoursOfOperationOverride

Read

connect:SearchHoursOfOperationOverrides

Read

SearchHoursOfOperations

connect

connect:DescribeHoursOfOperation

Read

connect:SearchHoursOfOperations

Read

SearchMetrics

connect

connect:DescribeMetric

Read

connect:SearchMetrics

Read

SearchNotifications

connect

connect:DescribeNotification

Read

connect:SearchNotifications

Read

SearchPredefinedAttributes

connect

connect:DescribePredefinedAttribute

Read

connect:SearchPredefinedAttributes

Read

SearchPrompts

connect

connect:DescribePrompt

Read

connect:SearchPrompts

Read

SearchQueues

connect

connect:DescribeQueue

Read

connect:SearchQueues

Read

SearchQuickConnects

connect

connect:DescribeQuickConnect

Read

connect:SearchQuickConnects

Read

SearchResourceTags

connect

connect:SearchResourceTags

List

SearchRoutingProfiles

connect

connect:DescribeRoutingProfile

Read

connect:SearchRoutingProfiles

Read

SearchRules

connect

connect:DescribeRule

Read

connect:SearchRules

Read

SearchSecurityProfiles

connect

connect:DescribeSecurityProfile

Read

connect:SearchSecurityProfiles

Read

SearchUserHierarchyGroups

connect

connect:DescribeUserHierarchyGroup

Read

connect:SearchUserHierarchyGroups

Read

SearchUsers

connect

connect:DescribeUser

Read

connect:ListUserProficiencies

List

connect:SearchUsers

Read

SearchViews

connect

connect:DescribeView

Read

connect:SearchViews

Read

SearchVocabularies

connect

connect:SearchVocabularies

List

SearchWorkspaceAssociations

connect

connect:SearchWorkspaceAssociations

Read

SearchWorkspaces

connect

connect:DescribeWorkspace

Read

connect:SearchWorkspaces

Read

SendChatIntegrationEvent

connect

connect:SendChatIntegrationEvent

Write

SendOutboundEmail

connect

connect:SendOutboundEmail

Write

SendOutboundWebNotification

connect

connect:SendOutboundWebNotification

Write

StartAttachedFileUpload

connect

connect:StartAttachedFileUpload

Write

connect:TagResource

Tagging, Write

StartChatContact

connect

connect:StartChatContact

Write

StartContactConversationalAnalyticsJob

connect

connect:StartContactConversationalAnalyticsJob

Write

StartContactEvaluation

connect

connect:StartContactEvaluation

Write

connect:TagResource

Tagging, Write

StartContactMediaProcessing

connect

connect:StartContactMediaProcessing

Write

StartContactRecording

connect

connect:StartContactRecording

Write

StartContactStreaming

connect

connect:StartContactStreaming

Write

StartEmailContact

connect

connect:StartEmailContact

Write

StartEvaluationFormValidation

connect

connect:StartEvaluationFormValidation

Write

StartOutboundChatContact

connect

connect:StartOutboundChatContact

Write

StartOutboundEmailContact

connect

connect:StartOutboundEmailContact

Write

StartOutboundVoiceContact

connect

connect:StartOutboundVoiceContact

Write

StartScreenSharing

connect

connect:StartScreenSharing

Write

StartTaskContact

connect

connect:StartTaskContact

Write

StartWebRTCContact

connect

connect:StartWebRTCContact

Write

StopContact

connect

connect:StopContact

Write

StopContactMediaProcessing

connect

connect:StopContactMediaProcessing

Write

StopContactRecording

connect

connect:StopContactRecording

Write

StopContactStreaming

connect

connect:StopContactStreaming

Write

SubmitContactEvaluation

connect

connect:SubmitContactEvaluation

Write

SuspendContactRecording

connect

connect:SuspendContactRecording

Write

TagContact

connect

connect:TagContact

Write

TagResource

connect

connect:TagResource

Tagging, Write

TransferContact

connect

connect:TransferContact

Write

UntagContact

connect

connect:UntagContact

Write

UntagResource

connect

connect:UntagResource

Tagging, Write

UpdateAgentStatus

connect

connect:UpdateAgentStatus

Write

UpdateAttachedFilesConfiguration

connect

connect:UpdateAttachedFilesConfiguration

Write

UpdateAuthenticationProfile

connect

connect:UpdateAuthenticationProfile

Write

UpdateContact

connect

connect:UpdateContact

Write

UpdateContactAttributes

connect

connect:UpdateContactAttributes

Write

UpdateContactEvaluation

connect

connect:UpdateContactEvaluation

Write

UpdateContactFlowContent

connect

connect:UpdateContactFlowContent

Write

UpdateContactFlowMetadata

connect

connect:UpdateContactFlowMetadata

Write

UpdateContactFlowModuleAlias

connect

connect:UpdateContactFlowModuleAlias

Write

UpdateContactFlowModuleContent

connect

connect:UpdateContactFlowModuleContent

Write

UpdateContactFlowModuleMetadata

connect

connect:UpdateContactFlowModuleMetadata

Write

UpdateContactFlowName

connect

connect:UpdateContactFlowName

Write

UpdateContactRoutingData

connect

connect:UpdateContactRoutingData

Write

UpdateContactSchedule

connect

connect:UpdateContactSchedule

Write

UpdateDataTableAttribute

connect

connect:UpdateDataTableAttribute

Write

UpdateDataTableMetadata

connect

connect:UpdateDataTableMetadata

Write

UpdateDataTablePrimaryValues

connect

connect:UpdateDataTablePrimaryValues

Write

UpdateEmailAddressMetadata

connect

connect:UpdateEmailAddressMetadata

Write

UpdateEvaluationForm

connect

connect:UpdateEvaluationForm

Write

UpdateExtractionDefinition

connect

connect:UpdateExtractionDefinition

Write

UpdateHoursOfOperation

connect

connect:UpdateHoursOfOperation

Write

UpdateHoursOfOperationOverride

connect

connect:UpdateHoursOfOperationOverride

Write

UpdateInstanceAttribute

connect

connect:UpdateInstanceAttribute

Write

UpdateInstanceStorageConfig

connect

connect:UpdateInstanceStorageConfig

Write

UpdateMetricContent

connect

connect:UpdateMetricContent

Write

UpdateMetricMetadata

connect

connect:UpdateMetricMetadata

Write

UpdateNotificationContent

connect

connect:UpdateNotificationContent

Write

UpdateParticipantAuthentication

connect

connect:UpdateParticipantAuthentication

Write

UpdateParticipantRoleConfig

connect

connect:UpdateParticipantRoleConfig

Write

UpdatePhoneNumber

connect

connect:UpdatePhoneNumber

Write

UpdatePhoneNumberMetadata

connect

connect:UpdatePhoneNumberMetadata

Write

UpdatePredefinedAttribute

connect

connect:UpdatePredefinedAttribute

Write

UpdatePrompt

connect

connect:UpdatePrompt

Write

UpdateQueueHoursOfOperation

connect

connect:UpdateQueueHoursOfOperation

Write

UpdateQueueMaxContacts

connect

connect:UpdateQueueMaxContacts

Write

UpdateQueueName

connect

connect:UpdateQueueName

Write

UpdateQueueOutboundCallerConfig

connect

connect:UpdateQueueOutboundCallerConfig

Write

UpdateQueueOutboundEmailConfig

connect

connect:UpdateQueueOutboundEmailConfig

Write

UpdateQueueStatus

connect

connect:UpdateQueueStatus

Write

UpdateQuickConnectConfig

connect

connect:UpdateQuickConnectConfig

Write

UpdateQuickConnectName

connect

connect:UpdateQuickConnectName

Write

UpdateRoutingProfileAgentAvailabilityTimer

connect

connect:UpdateRoutingProfileAgentAvailabilityTimer

Write

UpdateRoutingProfileConcurrency

connect

connect:UpdateRoutingProfileConcurrency

Write

UpdateRoutingProfileDefaultOutboundQueue

connect

connect:UpdateRoutingProfileDefaultOutboundQueue

Write

UpdateRoutingProfileName

connect

connect:UpdateRoutingProfileName

Write

UpdateRoutingProfileQueues

connect

connect:UpdateRoutingProfileQueues

Write

UpdateRule

connect

connect:UpdateRule

Write

UpdateSecurityProfile

connect

connect:UpdateSecurityProfile

Write

UpdateTaskTemplate

connect

connect:UpdateTaskTemplate

Write

UpdateTrafficDistribution

connect

connect:UpdateTrafficDistribution

Write

UpdateUserConfig

connect

connect:UpdateUserPhoneConfig

Write

UpdateUserHierarchy

connect

connect:UpdateUserHierarchy

Write

UpdateUserHierarchyGroupName

connect

connect:UpdateUserHierarchyGroupName

Write

UpdateUserHierarchyStructure

connect

connect:UpdateUserHierarchyStructure

Write

UpdateUserIdentityInfo

connect

connect:UpdateUserIdentityInfo

Write

UpdateUserNotificationStatus

connect

connect:UpdateUserNotificationStatus

Write

UpdateUserPhoneConfig

connect

connect:UpdateUserPhoneConfig

Write

UpdateUserProficiencies

connect

connect:UpdateUserProficiencies

Write

UpdateUserRoutingProfile

connect

connect:UpdateUserRoutingProfile

Write

UpdateUserSecurityProfiles

connect

connect:UpdateUserSecurityProfiles

Write

UpdateViewContent

connect

connect:UpdateViewContent

Write

UpdateViewMetadata

connect

connect:UpdateViewMetadata

Write

UpdateWorkspaceMetadata

connect

connect:UpdateWorkspaceMetadata

Write

UpdateWorkspacePage

connect

connect:UpdateWorkspacePage

Write

UpdateWorkspaceTheme

connect

connect:UpdateWorkspaceTheme

Write

UpdateWorkspaceVisibility

connect

connect:UpdateWorkspaceVisibility

Write

ListRealtimeContactAnalysisSegments

connect-contact-lens

connect:ListRealtimeContactAnalysisSegments

Read

DescribeView

connectparticipant

connect:DescribeView

Read

Actions defined by Amazon Connect

You can specify the following actions in the Action element of an IAM policy statement. Use policies to grant permissions to perform an operation in AWS. When you use an action in a policy, you usually allow or deny access to the API operation or CLI command with the same name. However, in some cases, a single action controls access to more than one operation. Alternatively, some operations require several different actions.

Actions Description Resource types (*required) Condition keys Access level

ActivateEvaluationForm

Grants permission to activate an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form

evaluation-form*

aws:ResourceTag/${TagKey}

connect:InstanceId

Write

AdminGetEmergencyAccessToken

Grants permission to federate into an Amazon Connect instance (Log in for emergency access functionality in the Amazon Connect console)

instance*

aws:ResourceTag/${TagKey}

Write

AssociateAnalyticsDataSet

Grants permission to grant access and to associate a dataset with the specified AWS account

instance*

aws:ResourceTag/${TagKey}

connect:InstanceId

Write

AssociateApprovedOrigin

Grants permission to associate approved origin for an existing Amazon Connect instance

instance*

aws:ResourceTag/${TagKey}

connect:InstanceId

Write

AssociateBot

Grants permission to associate a Lex bot for an existing Amazon Connect instance

instance*

aws:ResourceTag/${TagKey}

connect:InstanceId

Write

AssociateContactWithUser

Grants permission to associate a contact with a user using the Amazon Connect API

contact*

aws:ResourceTag/${TagKey}

connect:InstanceId

connect:PreferredUserArn

Write

instance*

aws:ResourceTag/${TagKey}

connect:InstanceId

connect:PreferredUserArn

user*

aws:ResourceTag/${TagKey}

connect:InstanceId

connect:PreferredUserArn

AssociateDefaultVocabulary

Grants permission to default vocabulary for an existing Amazon Connect instance

instance*