Advanced Computer Software Explained

OneAdvanced Group Limited
Type:Private
Foundation:
Slough, Berkshire
Location City:Birmingham
Location Country:United Kingdom
Area Served:United Kingdom, Republic of Ireland, India, Australia, Canada and United States
Key People:Simon Walsh (CEO)

OneAdvanced Group Limited (operating as OneAdvanced) is a British private enterprise software and cloud computing company founded by Vin Murria in 2008. Headquartered in Birmingham in the West Midlands, it supplies business software and outsourced IT services – including hosting and cloud-based systems – to organisations in sectors such as health and social care, education, legal services and the wider public sector in the United Kingdom and overseas. The company has grown through a series of acquisitions and is jointly owned by private equity firms Vista Equity Partners and BC Partners.

Originally listed on the Alternative Investment Market as Advanced Computer Software, the business was taken private by Vista Equity Partners in 2014 and rebranded to OneAdvanced after a strategy refresh in the early 2020s. In 2024 it sold its application modernisation division to IBM for integration into the IBM Consulting portfolio.

OneAdvanced also provides software used in frontline health and care services. In August 2022 a ransomware attack against its health and care systems disrupted NHS 111 and other services and led to the exfiltration of personal data from tens of thousands of people. The incident cost the group tens of millions of pounds in remediation and outage credits and, following an investigation, resulted in a £3.08 million penalty issued by the Information Commissioner's Office in 2025.

History

The company was founded by Vin Murria in 2008. Originally listed on the Alternative Investment Market in 2008 with a cash value of £3 million, it was bought by Vista Equity Partners in 2014 for £765 million. From the 18% stake Murria held in she took £140.2m from the sale making her one of the wealthiest women in the UK.[1] Murria was awarded an OBE for services to the UK digital economy and advancing women in the software sector in the 2018 New Year Honours.[2]

At the time of sale, Vista brought in a new leadership team including Chief Executive Officer Gordon Wilson, and Chief Financial Officer Andrew Hicks.

In August 2019, Vista sold a 50% stake to BC Partners for £2 billion including debt.[3]

In 2023, the company undertook a strategy refresh, alongside changes to the executive management team, appointing Simon Walsh as Chief Executive Officer, Stephen Dews as Chief Financial Officer and Andrew Henderson as Chief Technology Officer. The aim of the strategy refresh was stated to prioritise resources into high growth market sectors and product categories.[4] Part of this refresh, which cost £8.2m,[5] included updating the operating name from "Advanced" to "OneAdvanced".

Sale of application modernization business

In January 2024, IBM announced that it had signed a definitive agreement to acquire application modernization capabilities from OneAdvanced. This part of OneAdvanced became part of the IBM Consulting division with service offerings aiming to complement the capabilities of IBM Watsonx Code Assistant for Z.[6] OneAdvanced had net proceeds of £112.7 million from the sale of the division.

Health and Care Cyber Incident

On the 4th August 2022, the company experienced a cybersecurity incident that caused disrupted the NHS 111 service.[7] Simon Short, the CEO, was quoted as saying:

"A security issue was identified yesterday, which resulted in loss of service [...] We can confirm that the incident is related to a cyber-attack and as a precaution, we immediately isolated all our health and care environments."

Perpetrators of the attack were able to extract information relating to 16 Staffplan and Caresys customers.[8]

Impact

The company's Adastra, Caresys, Odyssey, Carenotes, Crosscare, Staffplan and eFinancials products were all affected, with downtime and recovery lasting for several months.

The Chief Executive of the Oxford Health NHS Foundation Trust reported that:

This ongoing cyber incident has placed a huge burden on colleagues across Oxford Health, many of whom have worked considerably in excess of their contracted hours in order to deliver services [9]
82,946 people were affected by the breach which included phone numbers and medical records, as well as details of how to gain entry to the homes of 890 people who were receiving care at home. [10]

The cyber attack including resulting remediation and outage credits cost the group £18.2 million in 2023 and £9.4 million in 2024.

Investigation and regulatory action

The Information Commissioner's Office announced in August 2024 a provisional decision to impose a fine of £6.09m on the company, following an initial finding that the provider failed to implement measures to protect the personal information. The ICO and OneAdvanced agreed a voluntary settlement in March 2025.[11] OneAdvanced agreed to pay a final penalty of  £3,076,320 without appealing. The final investigation found that personal information belonging to 79,404 people was taken, including details of how to gain entry into the homes of 890 people who were receiving care at home.

Locations

OneAdvanced's head office is located in Mailbox, Birmingham with other office locations in Newcastle, Ashford, Belfast, Dublin, York and Willerby.

The US head office is located in Atlanta, Georgia, while the Australian office is located in Melbourne. OneAdvanced also have offices in India; specifically Ahmedabad, Bangalore and Baroda, where the primary development functions are located.

Acquisitions

AcquisitionDatePriceNotes
Serco LearningDecember 2012£7.25mA deal for Serco's education unit, bringing software including Facility CMIS Administration with Facility ePortal and Progresso for primary and secondary schools, timetabling software Scheduler, and CMIS and CMIS Go for the higher education sector.
Computer Software HoldingsMarch 2013£110mPaid for partly by the share placing that helped raise £44m for ACS.[12]
CompassFebruary 2014£14.5mOneAdvanced extended its reach in the education software market by purchasing Chester-based CRM specialist Compass Computer Consultants.[13] Compass was later renamed "ProSuite".
ConsultCRM[14] April 2014
Hudman[15] July 2017A Welsh cloud SaaS solution, Hudman was later renamed "Business Cloud Essentials".
Information BalanceMarch 2018£2.5m
Science WarehouseMarch 2018£17mA British developer of cloud SaaS procurement solutions for £17 million.[16] Science Warehouse was later renamed "Cloud Marketplace"
DocmanJuly 2018£90mOneAdvanced acquired PCTI Solutions.[17] Their product, Docman, maintains one billion records and documents for more than 40,000,000 patients in the UK, including the whole of Scotland.[18] A problem with version 7 of the Docman platform in September 2018 meant letters received through NHSmail, automatically scanned to be added to patient records, were not uploaded. About 6,000 GP practices using the electronic document transfer function were affected.[19]
OyezMarch 2019£23.2m
KironaApril 2019£55.1mAcquired from Livingbridge and Gresham House.
Modern SystemsJuly 2019$26m
CareworksNovember 2019€21.5m
TikitMarch 2020£46.8mAcquired for significantly less than the original £80 million asking price.[20]
MitrefinchOctober 2020£90.6mAcquired from LDC who completed a management buyout in 2016 for £20 million.[21]
Clear ReviewOctober 2020£26mAcquired from Stuart Hearn (entrepreneur and former Sony Music HR Director) and Mercia Asset Management[22]
CertaintyFebruary 2021£16.3m
bksbMay 2021£19.3mAcquired from West Nottinghamshire College.
Smart ApprenticesMay 2021£28mAcquired from entrepreneur Fiona Hudson-Kelly.[23]
IsosecSeptember 2021£22.3mA previous acquisition attempt from rival firm Imprivata was abandoned in May 2021 after a CMA investigation.[24]
cloudtradeOctober 2021£25.8m
PorttApril 2022£16.05m
Decision TimeApril 2022£22m
PellcompJune 2022£8.1m

Notes and References

  1. News: Armstrong . Ashley . 25 November 2014 . Advanced Computer Software agrees to £765m takeover by Vista . . 13 September 2018.
  2. News: Softcat director and TechUK president included on New Year Honours list . 13 September 2018 . Channel web . 2 January 2018.
  3. Web site: BC Partners buys 50% stake in Advanced from Vista Equity . 2020-09-13 . www.ft.com.
  4. Web site: ASTON MIDCO LIMITED filing history - Find and update company information - GOV.UK . 2023-11-30 . find-and-update.company-information.service.gov.uk . en.
  5. Web site: ONEADVANCED GROUP LIMITED filing history - Find and update company information - GOV.UK . 2025-05-19 . find-and-update.company-information.service.gov.uk . en.
  6. Web site: IBM to Acquire Application Modernization Capabilities from Advanced . 2024-08-07 . IBM Newsroom . en-us.
  7. News: 2022-08-05 . NHS 111 software outage confirmed as cyber-attack . 2023-11-13 . BBC News . en-GB.
  8. Web site: 2022-10-13 . Client data exfiltrated in Advanced NHS cyber attack . 2022-10-27 . Digital Health . en-GB.
  9. Penalty Notice: Advanced Computer Software Group Limited; Advanced Health and Care Limited; Aston Midco Limited . 26 March 2025 . Information Commissioner’s Office . Penalty notice.
  10. Web site: 2024-08-07 . Provisional decision to impose £6m fine on software provider following 2022 ransomware attack that disrupted NHS and social care services . 2024-08-07 . ico.org.uk . en.
  11. Web site: 2025-03-27 . Software provider fined £3m following 2022 ransomware attack . 2025-05-19 . ico.org.uk . en.
  12. News: 8 March 2013. ACS splashes out £110m for Computer Software Holdings. MicroScope. 25 May 2019.
  13. News: 3 February 2014. ACS extends education reach with Compass acquisition. MicroScope. 25 May 2019.
  14. News: 3 April 2014. ACS extends portfolio with ConsultCRM acquisition. MicroScope. 25 May 2019.
  15. Web site: Advanced announces acquisition to accelerate Cloud adoption. 2019-06-11. Advanced. en.
  16. Web site: Science Warehouse. 2019-06-11. Advanced. en.
  17. News: 5 July 2018. Advanced acquires Docman. Health Tech Newspaper. 13 September 2018.
  18. News: 3 July 2018. CLINICAL SOFTWARE DEVELOPER BOUGHT BY ADVANCED. Insider Media. 13 September 2018.
  19. News: 12 September 2018. GPs unable to fully access digital patient records after faulty update to IT platform. IT Pro. 13 September 2018.
  20. Web site: 2020-03-25. BT offloads £80m legal software arm Tikit as sell-off continues. 2020-09-13. CityAM. en-GB.
  21. Web site: LDC exits Mitrefinch following successful growth journey. 2021-09-08. LDC. en-GB.
  22. Web site: 2020-10-19. Successful exit of Clear Review delivering a 72% IRR. 2021-09-08. Mercia. en-GB.
  23. Web site: Fiona Hudson-Kelly. 2021-09-08. Fiona Hudson-Kelly. en-GB.
  24. Web site: Imprivata, Inc. / Isosec Limited merger inquiry. 2021-10-17. GOV.UK. en.