Afrihost Explained

Afrihost (PTY) Ltd
Trade Name:Afrihost
Type:Private
Industry:Telecommunication
Location:Johannesburg, South Africa
Area Served:South Africa
Subsid:Axxess
Key People:
Products:Fiber internet
VoIP
Mobile services
Web hosting

Afrihost is a South African internet service provider (ISP), providing a number of services, including fiber internet, fixed wireless, mobile services, VoIP, and web hosting.[3]

History

The company was established in 2000 by CEO Gian Visser,[4] Brendan Armstrong and Peter Meintjes, who were later joined by Greg Payne (the former COO of Internet Solutions).

The business was originally run from Visser's home, until it moved to offices in 2005.[5]

Originally a web hosting and general IT services company, the firm joined the broadband market in 2009. The original executives have since been joined by Angus MacRobert, former CEO of Internet Solutions and joint CEO of Vox Telecom.[6]

In 2011, Afrihost acquired Axxess,[7] an ISP founded in 1997, which offers FTTH (Fibre) Internet services through most service providers, including OpenServe and Vumatel.[8] [9]

In 2014, MTN Group purchased 50.02% of Afrihost's shares for R408 million. However, in 2016, MTN Group sold its stake in Afrihost.[10] [11] The shares were sold back to Afrihost's directors for R325 million.

Dean Suchard, formerly CFO of Dimension Data, joined the board as Financial Director in 2016.[12]

In mid-2021, it was announced that Afrihost would acquire a majority stake in competing South African ISP, Cool Ideas, after the deal was unconditionally approved by the country's Competition Commission. This will significantly increase Afrihost's share of the local internet subscriber market. Cool Ideas will continue operating as a stand-alone brand and business, including comprising the same management team and employees. All original shareholders of Cool Ideas, including founders Andre Jooste and Paul Butschi, will retain their stakes in the company.[13]

Services

In 2000, Afrihost offered web hosting services.[14]

In 2018, it was a broadband and telecoms service provider as well, which offers ADSL, VDSL, broadband, fiber-to-the-home, mobile voice and mobile data services.[15] [16]

As of 2025, Afrihost offers fiber internet, fixed wireless, mobile services, VoIP, and web hosting, among other services, catering to the South African market.

Accomplishments

In 2017, Afrihost won various industry awards for its Fibre and ADSL offerings, as well as for its customer care.[17] [18]

In 2025, Afrihost celebrated winning the MyBroadband ISP of the Year Award for the third consecutive year.[19]

Criticism

In 2015 and 2016, Afrihost faced criticism of a decline in service levels, and degraded performance of its broadband products. This was due to not provisioning enough capacity to properly serve the volume of clients it had.

External links

Notes and References

  1. Web site: The man who became the face of ISP excellence in South Africa . Jan Vermeulen . MyBroadband . 24 February 2025 . 22 April 2025 .
  2. Web site: The one Afrihost founder who left the company . Jan Vermeulen . MyBroadband . 5 June 2024 . 22 April 2025 .
  3. Web site: Afrihost . Afrihost . 22 April 2025 .
  4. Web site: Q&A with Afrihost CEO Gian Visser . TechCentral . 2010-03-23 . 2013-11-05.
  5. Web site: The Afrihost story . Afrihost . 22 April 2025 .
  6. Web site: Vox to focus on strategy . ITWeb.co.za . 2011-07-15 . 2011-07-15.
  7. Web site: Afrihost-Axxess deal concluded . MyBroadband . 14 September 2021.
  8. Web site: Axxess upgrades speeds and cuts prices for services on Vumatel network. 2021-07-11. Telecom Paper. en.
  9. News: Vumatel price cuts on Axxess released. 2021-07-11. MyBroadband . en.
  10. News: MTN buys controlling stake in Afrihost - TechCentral. 2014-06-02. TechCentral. 2018-02-15. en-US.
  11. News: MTN: Telecom giant dumps 50% stake in Afrihost. Okunola. Folarin. 2018-02-15. en-US.
  12. Web site: MTN sells out of Afrihost . Independent Online. South Africa . 2016-06-26 . 2017-10-29.
  13. Web site: Afrihost's acquisition of Cool Ideas gets approved . Bizcommunity.com . 19 August 2021 . 22 April 2025 .
  14. Web site: 2017 MyBroadband Conference in photos. 2017-10-27. MyBroadband.com. 2017-10-27.
  15. News: Uncapped ADSL and Fibre – South African ISPs' fair usage levels and throttling. 2018-02-15. en-US.
  16. News: New Afrihost mobile voice prices unveiled. 2018-02-15. en-US.
  17. News: These companies won big at the 2017 PriceCheck Awards - Memeburn. Memeburn. 2017-09-15. Memeburn. 2018-02-15. en-US.
  18. News: Gear of the Year Awards - ADSL and Fibre Providers - htxt.africa. 2017-02-21. htxt.africa. 2018-02-15. en-GB.
  19. Web site: Why Afrihost has won Best ISP of the Year for three consecutive years . Partner . MyBroadband . 7 April 2025 . 22 April 2025 .