How to connect Dropbox to Claude

You can connect Dropbox to Claude to bring Dropbox content into Claude conversations, save Claude-generated text to Dropbox, and use supported Dropbox features without leaving Claude.

Dropbox for Claude includes two experiences:

• The Dropbox connector for claude.ai and Claude desktop
• The Dropbox plugin for Claude Cowork and Claude Code

Requirements

To connect Dropbox to Claude:

• Active account: You need an active Dropbox account that you can sign in to from Claude.
• Authorization: You must authorize Dropbox when prompted in Claude. Learn more about requested permissions.
• Admin approval: The Dropbox app or plugin for Claude must be allowed for your organization. Learn more about admin approval.

What you can do with Dropbox in Claude

After you connect Dropbox to Claude, you can use Claude to:

• Find files and folders in Dropbox.
• Check details about supported Dropbox files.
• Organize Dropbox folders and content.
• Create Dropbox links for files and folders.
• Create file requests to collect files from other people.
• Save text that Claude generates to Dropbox.

Use Dropbox Sign

You can use Dropbox Sign with the Dropbox plugin for Claude to send documents for signature and manage signature requests.

Try the following sample prompts. Replace the example file name, names, and email addresses with your own details.

You’ll need to review and confirm certain actions before they’re completed, including sending signature requests, sending reminders, and canceling requests.

Learn how to use Dropbox Sign with Dropbox MCP remote server.

Permissions

When you connect Dropbox to Claude, you may be asked to sign in to Dropbox and allow access to Dropbox features.

• View your account information: This permission lets Claude access basic Dropbox account details needed to connect your account.
• View your files and folders: This permission lets Claude find files and folders, check file details, and bring supported Dropbox content into Claude conversations.
• Edit your files and folders: This permission lets Claude save Claude-generated text to Dropbox and organize Dropbox content when you ask it to.
• View sharing information: This permission lets Claude check sharing details for files and folders you already have access to.
• Edit sharing information: This permission lets Claude create Dropbox links for files and folders you already have access to.
• View file requests: This permission lets Claude find and check details about file requests.
• Edit file requests: This permission lets Claude create file requests to collect files from other people.

How to connect the Dropbox connector 

You only need to connect Dropbox once. After setup, Dropbox is available in Claude.ai, the Claude desktop app, Claude Cowork, and Claude Code.

In Claude.ai

1. Log in to claude.ai.
2. Click ☑ (add) in the search bar.
3. Click Add connectors.
4. Click ☑ (add) next to Dropbox.
5. Log in to your Dropbox account.
6. Review the permissions prompt, then click Continue.

After setup is complete, you can use Dropbox features in claude.ai, Claude Cowork, and Claude Code.

In the Claude desktop app

You can connect Dropbox from the Chat, Cowork, or Code tab.

1. Open the Claude desktop app.
2. In the left sidebar, click Chat, Cowork, or Code.
3. Click Customize, then Connectors.
4. Click Add, then Browse connectors.
5. Search for Dropbox.
6. Click ☑ (add) next to Dropbox.
7. Log in to your Dropbox account.
8. Review the permissions prompt, then click Continue.

How to install the Dropbox plugin

In Claude.ai

1. Log in to claude.ai.
2. Click Browse plugins.
3. Click ☑ (add) next to Dropbox.
4. Complete the Dropbox authorization process if prompted.

Dropbox should now be available in Claude.

In the Claude desktop app

1. Open the Claude desktop app.
2. In the left sidebar, click Chat, Cowork, or Code.
3. Click Customize, then Plugins.
4. Click Add.
5. Search for Dropbox.
6. Click ☑ (add) next to Dropbox.
7. Complete the Dropbox authorization process if prompted.

Dropbox should now be available in Claude.

Admins: Manage Dropbox in Claude

Admins can allow or block the Dropbox connector and plugin in Claude.

To allow the Dropbox connector

1. Log in to claude.ai.
2. Click your profile icon in the bottom-left corner.
3. Select Organizational Settings.
4. In the left sidebar, select Connectors.
5. Click Add+ at the top.
6. Save your changes.

After you allow the connector, team members in your organization can connect Dropbox to claude.ai if they have an active Dropbox account and the required permissions.

To block the Dropbox connector

1. Log in to claude.ai.
2. Click your profile icon in the bottom-left corner.
3. Select Organizational Settings.
4. In the left sidebar, select Connectors.
5. Find the Dropbox connector.
6. Click ☑ (more options).
7. Click Delete.

After you block the connector, team members in your organization can no longer connect Dropbox to claude.ai.

To manage the Dropbox plugin

1. Log in to claude.ai.
2. Click your profile icon in the bottom-left corner.
3. Select Organizational Settings.
4. In the left sidebar, select Plugins.
5. Find Dropbox.
6. Click ☑ (more options) next to Dropbox.
7. Select one of these options:
   • Not available
   • Installed by Default
   • Available to Install
   • Required
8. Save your changes.

After you change the setting, team members in your organization will have the access level you selected.

Admins: Set up Claude auto-connect (beta)

Claude auto-connect automatically connects members of your Claude organization to their Dropbox accounts when their email addresses match.

Members can access Dropbox in Claude using their existing Dropbox permissions. They don’t need to log in to Dropbox or complete the Dropbox consent flow. However, Claude may still ask them to approve the use of certain tools.

Claude auto-connect, also called Claude-issued enterprise-managed auth, is currently in beta.

Before you start

To set up Claude auto-connect you’ll need:

• Admin access to Claude and Dropbox. One person can be an admin for both.
• A Claude Team or Enterprise plan.
• A Dropbox team plan.
• Matching email addresses for members’ Claude and Dropbox accounts. The Dropbox email address must be verified.

The following rules apply to email matching:

• Matching ignores uppercase and lowercase letters across the entire address.
• Secondary email aliases don’t match. 
• Plus tags (such as +work) and dots must match exactly. 

How to turn on Claude auto-connect

1. Log in to claude.ai.
2. Go to Organization settings, then Connectors.
3. Select Dropbox.
4. Next to Managed authorization, click Set up.
5. In the Connect step, under Identity source, select Claude-issued.
6. Copy the issuer URL. This URL is unique to your Claude organization. Leave Tenant ID (optional) empty.
7. Log in to dropbox.com with your admin credentials.
8. Click Admin console in the left sidebar.
9. Click Settings.
10. Click Security.
11. Under Single sign-on (SSO), toggle Enterprise managed authorization to on.
12. Click Add next to Identity provider issuer URL.
13. Enter the issuer URL, then click Set up.
14. Return to Claude and click Run test.
15. Confirm that all checks pass and the authorization server address matches the Dropbox authorization server URL.
16. Click Enable and continue.
17. Choose which roles can use the connector. All roles have access by default.

Once setup is complete:

• Members with matching Dropbox accounts will see Dropbox already connected in Claude.
• Members without matching accounts will see the standard Connect prompt.

How to manage access to Claude auto-connect

Claude auto-connect verifies that a member belongs to your Claude organization and has the specified email address. It doesn’t verify whether the member logged in through your identity provider or met its multifactor authentication requirements.

Review your organization’s login and authentication requirements before turning on auto-connect.

When removing a member:

• Remove the member from both Claude and Dropbox. Removing them from Claude prevents new automatic logins. However, existing access token remains valid until they expire.
• Remove the former member’s Dropbox account before reassigning their email address. This prevents someone else from accessing that account through the reused email address.

How to turn off Claude auto-connect

1. In Claude, open the Dropbox connector’s Managed authorization settings.
2. Select Disable.

Members will then need to connect to Dropbox themselves. 

In Dropbox, to terminate Dropbox’s acceptance of Claude-issued authorization, click the Remove button in the admin console.

How to troubleshoot Claude auto-connect

When you click Run test, Claude stops at the first failed check. If a test fails, follow the steps below.

Eligibility check fails

Contact Claude support.

Discover authorization server fails

Claude couldn’t discover Dropbox’s sign-in details. Contact Dropbox support.

Mint ID-JAG fails

Contact Claude support.

Access token exchange fails

1. Check that you entered the correct issuer URL.
2. Confirm that the member has a Dropbox account with a matching email address.
3. Run the test again.

Connector check fails

Contact Dropbox support. Include the connector name and the time of the test.

Authorization server address changes

If Claude reports that the Dropbox authorization server address has changed:

1. Run the test again.
2. Verify the new authorization server address.
3. Confirm the new address in Claude.