Community Engagement that Connects Every Voice
Reach more people, gather richer feedback and ensure community voices inform the decisions that shape better projects.
Turn Scattered Voices
into Real-World Impact
Reaching your entire community and turning their feedback into real insights should be straightforward. Too often, engagement is fragmented across tools, teams, and processes, making it hard to see the full picture and even harder to act.
Social Point by Open Point brings together participation tools, visual project pages, and built-in reporting in one place. This allows you to run meaningful engagement, foster two-way conversations, and turn community feedback into insights that shape better decisions and stronger project outcomes.
Fully Customizable
Configure every tool, field, and workflow to fit your organization.
Extensive Range of Tools
A dynamic toolkit built for every type of engagement.
Easy to Use
Quick to implement, effortless to execute, and simple to manage.
Real Time Reporting
Instant insights and access to community sentiment as it happens.
A dynamic suite of engagement tools, from interactive maps and budget simulations to surveys, polls, and idea boards, built to reach and involve every corner of your community.
Customize layouts, branding, and workflows to launch dynamic project pages quickly and easily. An intuitive drag-and-drop interface allows your team to build, adjust, and scale with no coding required.
Turn community feedback into clear, actionable insights. Advanced AI and natural language processing automatically surface sentiment, key themes, and patterns across thousands of responses in real time.
Form
Deliver flexible, data-driven surveys with varied question types, conditional logic, and embedded multimedia content that improve engagement and response quality.
Social Map
Collect location-specific feedback by inviting participants to pin comments directly on an interactive map, helping you identify trends, hotspots, and place-based insights.
Quick Poll
Quickly gauge community sentiment with a single, focused multiple-choice question and share results instantly to spark interest, validate direction and inform next steps.
Q&A
Provide a transparent channel for your community to ask questions and receive clear, official responses that demonstrate accountability, build trust, and ensure accurate information is easily accessible.
Fund It
Let your community allocate a virtual budget across proposed projects to reveal priorities and highlight real-world trade-offs.
Visioner
Capture ideas or key issues on an interactive ideas wall where participants can post, explore, and upvote or downvote ideas to surface what matters most.
Gather
Collect rich, story driven feedback by inviting participants to share experiences, ideas, images, and videos in response to your prompt, surfacing deeper insights and highlighting the voices behind the data.
Conversation
Host topic-based discussions in a central space where participants can comment openly, supported by intelligent moderation to ensure safe and constructive dialogue.
Forum
Provide a dedicated discussion hub where multiple topics live side by side, enabling participants to browse, engage, and stay informed across conversations.
All Community Engagement Tools
See the extensive range of modular tools to manage every aspect of community engagement
Globally Recognized IAP2 Training
Official IAP2 Certification
Expert-led Facilitation & Real-World Case Studies
Practical Tools for Effective Engagement
“Social Point was the first part of being able to start our community engagement efforts to being recognized as the IAP2 Organization of the Year. ”
Jose Madrigal
City Manager, City of Durango
“I think there is a misconception by some people that you have to have a huge budget to deliver a wow thing, but it’s not essential”
Briana Wherry
Team Leader of Social Planning and Strategy at Northern Beaches Council
Build stronger community relationships
Select your time for a no-obligation walk through of our tools