Shaping stronger communities through inclusive planning
FOR INFRASTRUCTURE PLANNING
From strategic planning to major infrastructure approvals, Open Point gives planning agencies and MPOs the tools to engage inclusively, manage every stakeholder relationship, and maintain the governance that keeps every planning process transparent and defensible.
Navigating the Complexity of Every Planning Program and Approval
Infrastructure planning programs are long, contested, and politically sensitive. Communities raise objections, environmental bodies impose conditions, and government agencies pull in different directions. Without a clear, connected view of every relationship and submission, critical voices are missed and planning processes stall.
Open Point gives planning teams and MPOs the visibility, governance, and community engagement tools to navigate competing interests and maintain the transparent record that planning legislation demands.
Managing Community Submissions
Capture, organize, and respond to large volumes of submissions in one centralized place so every voice is heard.
Reaching Beyond Advocacy Groups
Engage beyond the usual organized voices to involve more community members in decisions that shape their future.
Conflicting Stakeholder Interests
Keep every agency, community group, and environmental body coordinated with a clear view of every relationship and agenda.
Statutory Compliance & Defensibility
Maintain a defensible record of every submission and interaction to satisfy planning legislation and respond to objections with confidence.
From community consultation to statutory compliance, Open Point gives infrastructure planning teams and MPOs the tools to navigate competing interests, demonstrate genuine participation, and maintain the governance that keeps every planning process transparent and defensible.
Reach beyond the usual voices to capture every submission, organize feedback, and demonstrate genuine community participation at every stage of the planning process.
Keep every government agency, community group, environmental body, and industry organization connected and coordinated. One centralized view of every relationship means competing agendas are managed and nothing slips through.
Stay audit-ready with a complete, defensible record of every community submission and stakeholder interaction. Satisfy planning legislation requirements and respond to objections and appeals with confidence.
Two Products.
One Connected Platform.
Community voices and stakeholder relationships are deeply connected, yet too often managed in isolation. The result is fragmented engagement, broken trust, and projects that stall.
Open Point brings both together in one place, giving you the full picture, surfacing real insights, and building the trust that keeps projects and communities moving forward.
Community Engagement
Invite your community to participate, gather their feedback, and turn it into insights that shape better outcomes.
Stakeholder Relationship Management
Know every stakeholder, understand every perspective, and maintain the governance and compliance that protect your organization and build lasting trust.
AI-Powered Feedback Analysis
Analyze open-text responses, consultation submissions, stakeholder correspondence, meeting notes and transcripts at scale using AI-assisted analysis.
Theme & Trend Identification
Automatically surface recurring topics, emerging concerns, opportunities and community priorities across engagement activities.
Sentiment & Issue Analysis
Understand stakeholder sentiment, identify key issues and track emerging themes before they become risks.
Multi-Source Data Collection
Bring together feedback from surveys, consultation portals, emails, documents, transcripts and stakeholder records into a single analysis environment.
Advanced Reporting
Generate detailed reports, executive summaries and evidence-based insights that help communicate outcomes to decision-makers, project teams and stakeholders.
Interactive Dashboards
Explore engagement data through visual dashboards, filters and reporting tools that make complex information easier to understand, share and act on.
Cross-Project Analysis
Compare outcomes, recurring themes and stakeholder sentiment across projects, programs, regions and time periods.
Auditability & Transparency
Maintain clear records of how feedback has been analyzed, categorized and incorporated into reporting and decision-making processes.
Enterprise-Ready Security
Support governance, security and compliance requirements with capabilities built for complex engagement environments.
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Form
Deliver flexible, data-driven surveys with varied question types, conditional logic, and embedded multimedia content that improve engagement and response quality.
Social Map
Collect location-specific feedback by inviting participants to pin comments directly on an interactive map, helping you identify trends, hotspots, and place-based insights.
Quick Poll
Quickly gauge community sentiment with a single, focused multiple-choice question and share results instantly to spark interest, validate direction and inform next steps.
Q&A
Provide a transparent channel for your community to ask questions and receive clear, official responses that demonstrate accountability, build trust, and ensure accurate information is easily accessible.
Fund It
Let your community allocate a virtual budget across proposed projects to reveal priorities and highlight real-world trade-offs.
Visioner
Capture ideas or key issues on an interactive ideas wall where participants can post, explore, and upvote or downvote ideas to surface what matters most.
Gather
Collect rich, story driven feedback by inviting participants to share experiences, ideas, images, and videos in response to your prompt, surfacing deeper insights and highlighting the voices behind the data.
Conversation
Host topic-based discussions in a central space where participants can comment openly, supported by intelligent moderation to ensure safe and constructive dialogue.
Forum
Provide a dedicated discussion hub where multiple topics live side by side, enabling participants to browse, engage, and stay informed across conversations.
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Timeline
View a complete chronological record of engagement activity to understand stakeholder history and sentiment over time.
Stakeholder Profile
Centralize contact details, project context, relationships, and engagement history in one connected profile.
Advanced Search
Quickly find stakeholders, projects, interactions, and classifications with powerful filtering and search tools.
Communications Tool
Send email and SMS directly from Open Point and automatically link communications back to projects from stakeholder records.
Task Manager
Track and manage key engagement and follow-up tasks so nothing falls through the cracks.
Reports
Generate stakeholder and engagement reports to support visibility, governance, and compliance requirements.
Importing
Quickly onboard or migrate data from spreadsheets and legacy systems to accelerate project setup and reduce manual entry.
Audit History
Track changes across key stakeholder and project data, providing transparency and auditability over time.
Outlook Add-In
Save emails to Open Point directly from Outlook to keep stakeholder engagement history complete and up to date.
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Build trust and drive delivery, all in one platform
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