Support Center

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Video Tutorials

View and Manage Your Schedule
Manually Add, Remove and Transfer Sched Tickets
App Tour for Attendees
Web Tour For Attendees
Messaging Your Event Participants:
Customize Your Session Type Colors
How to Add Sessions (Event Planners)
Create and Set Up Your Event

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Getting Started

Organization Management
A Simplified ‘Getting Started’ Guide for Event Planners
Support FAQ
Attendee Guide and Experience
Duplicate Past Event
Add Sessions to Your Schedule
Add Speakers and Sponsors
Add Your Team as Admins
Privacy Controls
Add Attendees
Enabling Chat
Customize Your Site Appearance
Messaging
Timezone Settings

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Adding Sessions

Maps and Venues
Adding and Importing Sessions
Private or Secret Sessions
Adding Session Tags
Custom and Default Session Fields
Collecting Feedback with Surveys
Sched’s Built in Feedback Form
Reusing Sessions From Past Events
Venue and Speaker Conflicts

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Virtual and Hybrid Events

Attendee Networking
Video / Webinar Content
Using Zoom With Sched
Time Zones

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Managing Registration

Sched-Ticketing
Guest Checkout in Sched: How It Works
Event Registration – Sched
Setting Up Paid Registration (Stripe Configuration)
Session Registration
Event Registration – External Process

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Managing Attendees

Classlink Integration
Professional Development (PD) Hours
Using People Tags in Your Event
Batch or Bulk Enroll Attendees
How to Manually Add, Remove, or Transfer a Ticket in Sched
Add Attendees
Privacy Controls
Welcome Invites
Schedule Reminder
Messages
Session Attendance: Enroll and Withdraw
Attendee Schedule: Add and Withdraw
Merge Duplicate Profiles
Send Push Notifications

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Managing Sponsors

Sponsor Branding
Add Sponsors and Exhibitors
Sort Sponsors Into Levels
Lead Capture & Lead Retrieval Guide

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Managing Speakers

Call For Papers
Add Speakers As Moderators
Add Speakers
Sort Speakers
Let Speakers Edit Their Profile
Let Speakers Upload Presentations and Files
Let Speakers Edit Session Descriptions
Let Speakers View Their Feedback
Let Speakers View Full Attendance Roster
Let Speakers Email Attendees
Moderators
Reusing Participants from Past Events

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Call For Papers

How to Access CFP Portal
Forms Section
Application Section
Create New Form and Duplicate Form
How to Get the Form Embed Code
Messaging Applicants and Reviewers in CFP
Reviewer Groups
Call for Papers FAQ

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Customizing Your Website + App

Page Management
Session Types
Header, Footer, and Background
Display Speaker Names in Session Titles
Embed In Your Site
Branding Your Mobile App
Custom CSS
Rename Your Event
Renaming Section
Customize Your Emails
Digital Signage

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Native

Native Apps for iPhone and Android
Branding Your Mobile App
Apple and Google Developer Accounts
Applying for Developer Accounts

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Reports & Exports

Google Analytics
Ticket and Coupon Report
Badge Printing
Data
Reports
Print Attendance Lists
Print Attendee Schedules
Print Speaker Schedules
Print Venue Signs

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Subscriptions & Billing

Plans & Pricing
Manage Your Subscription
Non-Profit & Education

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Eventbrite Integration

Event Registration – Eventbrite
Set Up Eventbrite
Ticket Rules
Ticket Warnings
Ticket Transfers, Refunds and Cancellations
Email Ticket Holders
Check-in App

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Attendee Guides

How to Earn Professional Development (PD) Hours
How to Register Using Guest Checkout in Sched
Attendee Networking & My Contacts
Attendee QR Code
Self Check-In
Manage Profile & Sched Account
Your Event Schedule: Email, Print, and Sync with Google, Apple, or Outlook
Register For An Event
Manage Event Schedule / Agenda
Event Chat
Transfer Your Ticket

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Speaker Tools

Speaker Tools
Upload Presentations and Files
Edit Session Description
Print Attendance List
View Session Feedback
Email Attendees

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Attendance Management

Check-in App
Enable Self Check-In
Event & Session Check-In Guide

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Home
Support
Native

Native

Here you will find information about creating Branded Native apps for your event(s).

Native Apps for iPhone and Android
Branding Your Mobile App
Apple and Google Developer Accounts
Applying for Developer Accounts