Tickets are available for purchase via our website, phone, email, or in-person.

Online

Go to thenewgroup.org/events/rope

Access needs?
In Section 3, please list any access needs you may have then click “Continue.”

• If none, just leave empty and click “Continue.”

Email

If you’d like assistance or have any questions, please email us at [email protected].

Emails are checked daily and we strive to reply to email within 2 business days.

phone

You may call our Box Office at 917-935-4242.

Box Office phone hours are Tuesday – Thursday 1-5pm. Voicemails are checked daily and we strive to reply to each voicemail within 2 business days.

In-Person

Our Box Office will be available in-person 90 minutes prior to a performance’s start time. Tickets are available to purchase in-person up to 30-minutes prior to curtain before a performance. 

In an effort to make theatre more financially-accessible to all, The New Group is offering the following accessible ticketing initiatives during our 2026 Season. These tickets are sold through the same methods and hours as our other tickets. 

• Pick-Your-Price: A limited number of tickets will be available at various price points from $20-$60 at all performances.
• Under 40: Patrons under 40 years of age can receive a 10% discount on tickets by creating an account with us and entering their birthdate in their account details. The discount will appear at checkout for all qualifying customers.
• Neighborhood Ticketing Initiative: Patrons who reside in Hell’s Kitchen can receive a 10% discount on tickets by creating an account with us and entering their Hell’s Kitchen zip code in their account details. The discount will appear at checkout for all qualifying customers.

The theater is located at 423 W 46th St, New York, NY 10036 (between 9th Avenue and 10th Avenue)

Click on the map above to access directions to The Theater at St Clement’s

Street information

West 46th Street is a one-way street with traffic flowing to the east and The Theater at St. Clement’s sits on the north side of the street. There are curb cuts available at the corner of 10th Avenue and 46th Street or 9th Avenue and 46th Street. There is not a curb cut directly in front of The Theater at St. Clement’s.

Subway

The nearest accessible subway stations are:
A, C, E at 42 St-Port Authority Bus Terminal
This is 1 Avenue block and 4 street blocks away from the theater.

N, R, W Uptown only at 49th St
This is 2 Avenue blocks and 3 street blocks away from the theater.

C, E Downtown only at 50th St
This is 1 Avenue block and 4 street blocks away from the theater.

N, Q, R, W, 1, 2, 3, 7 at Times Square-42 St
This is 2 Avenue blocks and 4 street blocks away from the theater

Please Note: the S train and the passageway to the A, C, E trains from this station are not accessible.

Find out additional information about accessible subway stations here.

Bus

The nearest bus stops are:

M11 via 9th Ave (9 AV/W 46 ST)
M11 via 10th Ave (10 AV/W 45 ST)
M50 via West Side Crosstown (W 49 ST/9 AV)
M50 via East Side Crosstown (W 50 ST/9 AV)

Car

The nearest parking garages are:

45 Garage
415 W 45th St (between 10th & 9th Avenues)

GMC Parking
550 West 45th St (between 11th & 10th Avenues)

Alliance Parking
560 West 43rd Street (at the corner of 11th Avenue)

Manhattan Plaza Parking
427 West 42nd Street (between 9th and 10th Avenues)

To see parking regulations around the theater, click here to visit the Department of Transportation’s Parking Regulations site.

.Our artistic home at The Theater at St. Clement’s is located at 423 W 46th St, New York, NY 10036 (between 9th Avenue and 10th Avenue).

VENUE HOURS

Our lobby is open 90-minutes prior to performance start times. For evening performances of The Adding Machine, the lobby will close at 9:15pm. For matinee performances of The Adding Machine, the lobby will close at 4:15pm.

Navigating the venue

Like many older buildings in New York, St. Clements is not yet fully ADA accessible.

There are multiple red doors at the front of our building. Our main entrance is the western-most red door closest to The New Group’s banner. To enter the building, walk up a half flight of stairs to the main entrance. The main lobby area is on the first floor. Our Box Office is located in the lobby and will be open starting an hour and a half prior to performance start times. 

From the lobby, there are one and a half flights of stairs to get to the theater. Inside the theater, there are additional stairs to access most seats in the house.

The bathrooms are located in the basement, and can be accessed via a flight of stairs from the first floor lobby. 

Please let our Audience Services team know if you need assistance in navigating the venue. On request, we offer early access to the theater to patrons who may need extra time to reach their seats. Depending on the performance, there may be a few more options available on request.

Accessibility is a top priority for us as we develop long-term renovation plans. We are consulting with accessibility partners and members of the disability community to design a master plan that ensures equitable access for all patrons and artists. 

bathrooms

There are two types of Bathrooms at The Theater at St. Clement’s.

1. The women’s room is located downstairs from the main lobby. It features 3 standard stalls. There are no accessible stalls in the women’s room.
2. The men’s room is located downstairs from the main lobby. It features 2 standard stalls and 2 standard urinals. There are no accessible stalls or urinals in the men’s room.

There are no changing tables available in the women’s or men’s restrooms. There are no medical waste receptacles in the women’s and men’s restrooms.

Gender diversity is welcome at The Theater at St. Clement’s. You are welcome to use whatever bathroom you feel most comfortable in.

There are multiple red doors at the front of our building. Our main entrance is the western-most red door closest to The New Group’s banner. To enter our lobby, walk up the half flight of stairs (7 steps) to the red door. The lobby will be open to the public beginning 90 minutes prior to each performance. 

The Box Office kiosk is located on the right side of the lobby and will be open 90 minutes prior to each performance. You can pick up your tickets here, pick up Assistive Listening Devices, or ask the Audience Services staff any questions you may have about tickets or the show. 

To get to the restrooms, go down the staircase (15 steps) to the left of the Box Office. 

Before the house opens, you may wait in the lobby, where there is limited seating. 

The theater is located up one flight of stairs (17 steps) on the left side of the lobby. At the top of the stairs, you will see a set of double doors that lead to the seating area. These doors will remain closed until the house opens, approximately 30 minutes prior to each performance. Our Audience Services staff will welcome you into the space and will be happy to answer any questions you may have. 

Our Audience Services staff will make an announcement when the house opens. At that time, patrons will be invited to line up on the landing and down the stairs to get their tickets scanned. 

Once your ticket is scanned, you will proceed to your seat. Please note, there are additional steps (13 steps) needed to get to most seats. If you would like help getting to your seat, you may ask an Audience Services staff member.

Seat Information

We have two types of seats in our theater. Most of our seats are cushioned, and have armrests. A few of our seats are hard plastic seats that stay flat and do not have armrests. 

Wheelchair and Access Seats

Please note, there are two flights of stairs up and a half flight of stairs down to get to all wheelchair seat locations. The bathrooms are located three flights of stairs down from the theater space.

These tickets are available for purchase online, by email, phone, or in-person at the Box Office.

Row AA contains all of our accessible seating options. Wheelchair accessible seats are marked with the wheelchair logo. Companion seats are marked with C. Please note: these seats have no armrests or cushioning.

You can transfer into the theater’s seat, or the chair can be removed if you prefer to stay in your own chair or mobility device.

The Audience Services staff can help you get to your seat and safely store any Mobility Aids during the performance.

Low Vision Seat Recommendations

We recommend seats located between Rows A and B for people with Low Vision.

Low Hearing Seat Recommendations

We recommend seats located between rows A-C for people with Low Hearing. Check out our open caption performance on Wednesday, April 22 at 7:00pm, where captions will be displayed on House Right in front of the stage.

Assistive Listening Devices will be accessible to patrons upon request and provided free of charge. More information will be available soon!

Sensory/Movement Recommendations

If you prefer to move or would like the ability to leave and return to the house in the middle of the show, we recommend you sit on the aisles in rows H or I for easy access to the exit.

Assistive Listening Devices will be accessible to patrons upon request and provided free of charge. More information will be available soon!

We offer Digital Programs that work with screen readers and physical Large Print Programs. Our Audience Services staff can help you access the Digital Program and provide you with a physical Large Print Program upon request. 

We are not currently offering Audio Description and touch tours for The Adding Machine, but we aim to offer these services for our future productions in The Theater at St. Clement’s.

Open Captioning

We will have an Open Captioning performance on Wednesday, April 22 at 7:00pm, where live captioning will be displayed on House Right in front of the stage. At this performance, seats marked [OC] are reserved for audience members who are using the Open Caption services. Live captioning will be done by C2.

Closed Captioning

The New Group welcomes folks to use their own devices for Closed Captioning. Please turn your device’s brightness to low and check in with the Box Office for seating and our Audience Services Team so they are aware you’re using your phone for captioning services.